Business Support Officer

Public Sector People; New South Wales; On-site; AUD 73,000 - 94,000; Full time

Job summary

Public Sector People are partnering with a local government organisation to recruit for a Business Support Officer within the Environment and Planning Department. Contract: Immediate Start. Salary: Package from $73,113 to $94,468 inclusive of 12% super.

You will provide high-level administrative and business support across multiple teams, coordinate meetings, and manage documentation. Essential experience includes 2+ years in admin support in local government or politically sensitive

Qualifications

• 2+ years experience in an administration support role within local government or politically sensitive environment.
• Experience with TechOne, Content Manager/TRIM, Authority or Pathway is highly regarded.
• Strong written and verbal communication with stakeholders and superior organisational skills.

Responsibilities

• Provide high-level administrative and business support across multiple teams.
• Coordinate meeting arrangements, agendas, minutes and distribute documentation.
• Assist with Development Application documentation preparation and checking.
• Prepare and format a range of correspondence and reports.
• Handle incoming phone enquiries and direct queries to the right team.
• Coordinate diaries, schedule meetings and manage internal appointments.
• Register, maintain and manage official records using electronic document management systems.
• Ensure accurate data entry and record keeping compliant with procedures and legislation.
• Provide general administrative support to ensure smooth day-to-day operations.
• Liaise with stakeholders to deliver professional customer service.
• Manage competing priorities and meet deadlines.

Skills

Communication skills

Organisational skills

Time management

Tools

TechOne

Content Manager/TRIM

Authority

Pathway

Microsoft 365

Outlook

Word

Excel

Teams

SharePoint

Job description

Public Sector People are partnering with a local government organisation to recruit for an Business Support Officer.

Contract: Immediate Start

Salary: Package from $73,113 to $94,468 inclusive of 12% super

Responsibilities:

• Provide high-level administrative and business support across multiple teams within the Environment and Planning Department.
• Coordinate meeting arrangements, including preparing agendas, business papers, taking minutes and distributing documentation.
• Assist with the preparation, checking and processing of Development Application documentation.
• Prepare and format a range of correspondence, reports, business papers, online forms and other administrative documents.
• Manage incoming telephone enquiries, responding to general queries and directing enquiries to the appropriate team members.
• Coordinate diaries, schedule meetings and manage appointments for internal stakeholders.
• Register, maintain and manage incoming correspondence and official records using electronic document management systems.
• Ensure accurate data entry, document control and record keeping in line with organisational procedures and legislative requirements.
• Provide general administrative assistance to support the smooth day-to-day operations of the department.
• Liaise with internal and external stakeholders, providing professional and timely customer service.
• Manage competing priorities, monitor deadlines and ensure administrative tasks are completed accurately and efficiently.

Essential:

• 2+ years experience in an administration support role within local government or working in a politically sensitive environment
• Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded
• Minimum three years' experience in an administrative or business support role.
• Strong written and verbal communication skills, with the ability to liaise professionally with a range of internal and external stakeholders.
• Demonstrated ability to manage competing priorities, meet deadlines and work effectively in a busy, multi-functional environment.
• Excellent organisational skills and attention to detail, with a strong focus on accurate record keeping and documentation.
• Ability to work collaboratively as part of a team while also demonstrating initiative and the ability to work independently
• Proficient in Microsoft 365 applications, including Outlook, Word, Excel, Teams and SharePoint.

Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.

To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website:https://www.publicsectorpeople.com.au