Public Sector Customer Service Officer - Temp FT

Petbarn; Gold Coast City; Vor Ort; AUD 69.000 - 84.000; Vollzeit

Benefits dieser Stelle

Salary sacrifice options

Leave loading 17.5%

Wellbeing and mental health support

Professional development and study ass

Healthy work-life balance

Zusammenfassung

Bundaberg Regional Council’s Bundaberg Region is seeking a Customer Service Officer on a temporary full-time basis. You will be the first point of contact for residents, businesses and visitors, delivering friendly service across front counter, call centre and digital channels.

In this role you’ll handle inquiries, process transactions and support administration with accuracy and professionalism while contributing to a welcoming and efficient local government experience for our community.

Qualifikationen

• Experience providing high-quality customer service in a busy environment.
• Strong communication and interpersonal skills with diverse customers.
• Ability to manage competing priorities and maintain accuracy under pressure.
• Positive, professional and collaborative approach to administration and service delivery.

Aufgaben

• Handle customer enquiries across front counter, call centre and digital channels.
• Perform administration tasks and financial transaction processing.
• Contribute to positive customer experiences and efficient service delivery.

Kenntnisse

Customer service

Administration support

Communication skills

Front counter / Call centre

Jobbeschreibung

Bundaberg Regional Council’s Bundaberg Region is seeking a Customer Service Officer on a temporary full-time basis. You will be the first point of contact for residents, businesses and visitors, delivering friendly service across front counter, call centre and digital channels.

In this role you’ll handle inquiries, process transactions and support administration with accuracy and professionalism while contributing to a welcoming and efficient local government experience for our community.