Sunshine Coast Admin & Customer Service Specialist (Temp)

Public Sector People; Sunshine Coast Regional; On-site; AUD 50,000 - 54,000; Full time

Job summary

Public Sector People is recruiting Administration & Customer Service Officers for temporary assignments across Council locations on the Sunshine Coast. You will provide administration, business support and customer service across Council teams, helping ensure smooth day-to-day operations and high-quality service delivery.

The role involves managing correspondence, responding to enquiries, processing applications and documentation, data entry and records management.

Qualifications

• Proven experience in administration and/or customer service.
• Ability to manage high volume of work with accuracy.
• Comfort using multiple systems and learning new platforms quickly.
• Strong written and verbal communication skills.
• Professional conduct when dealing with various stakeholders.

Responsibilities

• Provide high-quality administration and business support across Council teams.
• Respond to enquiries via phone, email and internal systems.
• Deliver professional customer service to internal and external stakeholders.
• Prepare and process documentation, applications and approvals.
• Maintain accurate records and update internal databases.
• Assist with financial, procurement and transactional processes as required.
• Manage competing priorities while maintaining accuracy and attention to detail.
• Contribute to continuous improvement and uphold Council service standards.

Skills

Administration & Customer service

Multi-system proficiency

Communication skills

Attention to detail

Stakeholder management

Job description

Public Sector People is recruiting Administration & Customer Service Officers for temporary assignments across Council locations on the Sunshine Coast. You will provide administration, business support and customer service across Council teams, helping ensure smooth day-to-day operations and high-quality service delivery.

The role involves managing correspondence, responding to enquiries, processing applications and documentation, data entry and records management.