Public-Facing Security Officer (Casual, Bowen)

Certis Group; Bowen; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible casual employment

Monday to Friday roster

Job summary

Certis Security Australia is seeking professional Security Officers to support a high-profile government services site in Bowen, Queensland. This casual frontline role requires professionalism, composure and excellent customer service to maintain a safe, secure public environment.

The position offers a Monday to Friday day-shift roster with no nights or weekends, emphasizing service excellence and strict adherence to site procedures and security protocols.

Qualifications

• Must hold current QLD Security Licence (Unarmed and Crowd Control).
• Must hold First Aid Certificate and CPR.
• Unlimited working rights in Australia.
• Ability to obtain and maintain a National Police Check.

Responsibilities

• Manage access points and maintain a safe, secure environment.
• Monitor visitor and staff movements on site.
• Deliver exceptional customer service and assistance.
• Identify and respond to security incidents appropriately.
• De-escalate difficult situations calmly and professionally.
• Support emergency response procedures when required.
• Conduct security checks and maintain site compliance.
• Complete incident reports and daily activity records.
• Build positive relationships with staff and the public.
• Maintain a strong safety-first approach at all times.

Skills

Customer service

Communication

Conflict management

Professional presentation

Attention to detail

Independent工作

Flexible availability

Education

First Aid Certificate

CPR Certification

Tools

QLD Security Licence (Unarmed & Crowd Control)

Job description

Certis Security Australia is seeking professional Security Officers to support a high-profile government services site in Bowen, Queensland. This casual frontline role requires professionalism, composure and excellent customer service to maintain a safe, secure public environment.

The position offers a Monday to Friday day-shift roster with no nights or weekends, emphasizing service excellence and strict adherence to site procedures and security protocols.