Property & Maintenance Coordinator

Public Sector People; Perth; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

Public Sector People is partnering with a Not-for-Profit Community Housing Provider to recruit a Property Coordinator in East Perth. The role focuses on end-to-end maintenance coordination, processing work orders and invoices, and delivering high-level service to residents.

This full-time position involves coordinating routine maintenance, engaging contractors, and ensuring timely payments while maintaining accurate property data and reporting.

Qualifications

• Experience in property coordination, maintenance coordination or property administration.
• Experience working with maintenance scheduling, work orders, purchase orders and invoices.
• Confident phone manner and ability to troubleshoot queries.

Responsibilities

• Coordinate end-to-end routine and cyclical maintenance requests.
• Respond to tenant, contractor, supplier and internal queries relating to property maintenance.
• Troubleshoot maintenance queries and provide clear, practical support over the phone.
• Raise and process work orders and purchase orders within delegation.
• Coordinate contractors and follow up outstanding maintenance requests.
• Process invoices accurately and ensure contractor payments are completed in a timely manner.
• Coordinate scheduled and cyclical maintenance requirements.
• Maintain accurate property data, records and reporting across relevant systems and spreadsheets.
• Process utility accounts and relevant rebates where required.
• Manage competing priorities and respond calmly to urgent or unexpected maintenance matters.
• Work closely with Property Officers, Housing Officers, contractors and other internal stakeholders.

Skills

Property coordination

Property administration

Maintenance coordination

Work orders and invoices

Contractors coordination

Microsoft Office

Excel

Tenant liaison

Data entry

Strong communication

Tools

Microsoft Office

Excel

Job description

Public Sector People are partnering with a Not-for-Profit Community Housing Provider seeking a dedicated Property Coordinator to join their team on a full time, permanent basis, based in East Perth.

This role is ideal for someone with experience across property, maintenance coordination or property administration who enjoys being the person who keeps things moving, managing maintenance requests, coordinating contractors, processing work orders and invoices, and providing a high level of service to residents.

You will play an important role in coordinating the end-to-end maintenance process, ensuring requests are followed up, contractors are engaged and payments are processed accurately and on time.

Key Responsibilities

• Coordinate end-to-end routine and cyclical maintenance requests
• Respond to tenant, contractor, supplier and internal queries relating to property maintenance
• Troubleshoot maintenance queries and provide clear, practical support over the phone
• Raise and process work orders and purchase orders within delegation
• Coordinate contractors and follow up outstanding maintenance requests
• Process invoices accurately and ensure contractor payments are completed in a timely manner
• Coordinate scheduled and cyclical maintenance requirements
• Maintain accurate property data, records and reporting across relevant systems and spreadsheets
• Process utility accounts and relevant rebates where required
• Manage competing priorities and respond calmly to urgent or unexpected maintenance matters
• Work closely with Property Officers, Housing Officers, contractors and other internal stakeholders

About You

• Experience in property coordination, property administration, maintenance coordination or a transferable environment
• Experience working with maintenance scheduling, work orders, purchase orders and invoices
• Confident and professional phone manner, with the ability to troubleshoot queries and have challenging conversations when required
• Strong attention to detail and accurate data entry skills
• Highly organised with the ability to manage high volumes of work without compromising service
• Strong communication and relationship management skills
• Confident using Microsoft Office, particularly Excel
• Comfortable working with tenants and people experiencing housing stress or other vulnerabilities
• Resilient & solutions focused and able to remain calm when managing competing priorities or urgent issues

This is a full time, Monday to Friday role, working 8.00am–4.00pm, with the opportunity to work from home up to two days per week subject to approval following probation.