Property Coordinator

Housing Choices Australia; Perth; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Purposeful impact

Career development

Flexible leave

Salary packaging

Parental leave

Supportive culture

Job summary

Housing Choices Australia is seeking a Property Coordinator to support strategic objectives and improve operational effectiveness across our portfolio. You will coordinate end-to-end maintenance and provide admin support to the property team and broader organisation.

You will manage maintenance workflows, liaise with tenants and contractors, and ensure data accuracy while identifying opportunities to streamline processes. This role values a collaborative, service-focused approach.

Qualifications

• Intermediate to advanced Excel and MS Office proficiency.
• Experience handling phone-based client conversations.
• Experience processing work orders, purchase orders and invoices.
• Proven track record in public/community housing or related sector.
• Relevant tertiary qualification in business, strategy, management or housing.
• Ability to support change and deliver innovative solutions.

Responsibilities

• Coordinate end-to-end maintenance requests for a portfolio of properties.
• Manage maintenance workflows, purchase orders, invoices and contractor payments.
• Coordinate cyclical and routine property maintenance to meet legislative and organisational requirements.
• Maintain accurate property data, reports and records; identify system improvements.
• Collaborate with internal teams and external contractors to achieve outcomes.

Skills

Excel skills

Customer service

Communication

Work orders & invoices

Change management

Education

Tertiary qualification in business/management/community housing

Tools

Microsoft Office

Job description

Job Category: Community Services and Development

Make a difference where it matters most

At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024–29) prioritises people and aims to deliver social impact, sustainable growth, and empowered teams.

Join us in building a better future, one home at a time.

Why you will love working with us

Join a passionate, purpose-driven team where your work creates lasting impact, and your wellbeing, growth, and individuality are genuinely valued.

• Purposeful impact – make a meaningful difference in people’s lives by supporting inclusive, safe, and affordable housing.
• Growth and development – enhance your skills and advance your career through tailored learning opportunities.
• Balance that works – enjoy 5 weeks annual leave and flexible working arrangements suited to your lifestyle.
• Valuable benefits – increase your income through salary packaging,and 16 weeks of paid parental leave.
• Supportive culture – be recognised and celebrated in an inclusive, values-driven workplace.

Job Description

How you'll make an impact

To apply professional expertise within the function of Property Coordinator supporting the implementation of strategic objectives and enhancing operational effectiveness across Housing Choices Australia as appropriate.

The Property Coordinator will provide specialist expertise in coordinating the end-to-end process of routine and cyclical maintenance requests for a specific portfolio of properties and undertake administrative duties to support the role, property team and greater Housing Choices Australia as appropriate.

Your role in action

• Deliver exceptional customer service by coordinating maintenance requests and resolving property-related enquiries for tenants and stakeholders.
• Manage maintenance workflows, purchase orders, invoices and contractor payments, ensuring accuracy and timely processing.
• Coordinate cyclical and routine property maintenance activities to meet legislative, regulatory and organisational requirements.
• Maintain accurate property data, reports and records while identifying opportunities to improve systems and processes.
• Collaborate with internal teams and external contractors to achieve operational outcomes and support HCA's strategic objectives.

Desired Skills and Experience

You will have:

• Intermediate to Advance skills in the use of the Microsoft Office Suite, particularly in Excel.
• Experience or ability to handle challenging conversations and clients over the phone.
• Experience processing work orders, purchase orders and invoices.
• Proven experience and successful track record in a comparable role or discipline(s) in the public/community, private housing sector or transferable sector
• Relevant tertiary qualification in business, strategy, management, community housing, property development or equivalent experience
• Capacity to support change and innovation and deliver creative and leading practice solutions

You must agree to undergo any required employment screening, including but not limited to a National Criminal History or Police Check, Working with Children or Vulnerable Persons Check, and NDIS Worker Screening Check.

Housing Choices Australia is a child safe organisation. We are committed to the safety and wellbeing of all children and young people and have zero tolerance for child harm. All employees are expected to uphold our Child Safety Policy and Code of Conduct to ensure a safe environment for children.

Our values in action

Everything we do is guided by our shared values:

• People First - We build trust through empathy, kindness, integrity and active listening… we create meaningful relationships and deliver results that truly matter.
• Responsible - We follow through on our commitments and take ownership of our actions… with transparency, honesty and accountability.
• Purposeful - We aim high and take deliberate action… challenge the status quo, embrace change, and continuously improve to make a lasting impact.
• Collaborative - We work together with flexibility and shared purpose… through teamwork, innovation, strong strategic partnerships and listening to those we serve.
• Inclusive - We embed inclusion in everything we do… recognising and removing barriers and acting on diverse voices so everyone has the opportunity to thrive.

We are committed to a strategy that supports tenant wellbeing, organisational growth, environmental responsibility, and workforce empowerment.

Belong at Housing Choices

We are an inclusive and values-led employer, proudly welcoming people of all identities and backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and those with lived experience of housing insecurity.

We support inclusive hiring practices. Please let us know your pronouns or if you require any adjustments during the application process, as we are here to assist you.

Disclaimer: To the best of Housing Choices Australia’s knowledge, this information is valid at the time of publication.