Project Coordinator - Kitchen and Bathroom Renovations

Tradepro Installation Services; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Job summary

Tradepro Installation Services is seeking a Project Coordinator to manage the schedule for kitchen and bathroom renovations across QLD and NSW, converting sales into live projects and aligning trades for starts and revisits.

You will coordinate subcontractors, manage deposits, invoices, and trade payments, and keep customers and site supervisors aligned to hit KPIs on starts, completions, and sign-offs.

Qualifications

• Scheduling and/or project coordination experience.
• Contractor / subcontractor coordination experience (office based).
• Scheduling software experience (Buildertrend highly regarded).
• Excel and Microsoft 365 skills.
• Excellent attention to detail and accuracy.
• The ability to prioritise competing demands.
• Strong organisation and clear written and phone communication.
• A team-first mindset and strong sense of accountability.
• Willingness to obtain a police check.

Responsibilities

• Schedule management to convert sales into live projects across QLD and NSW.
• Lock start dates to hit weekly start targets.
• Run long-term schedule for employee trades and subcontractors.
• Handle inbound and outbound calls to confirm appointments.
• Communicate clearly with customers, technicians, and internal teams.
• Track product ETAs and adjust starts/delays.
• Run daily progress huddles with Site Supervisors.
• Re-sequence work when sites slip.
• Book subcontractors and issue/accept POs.
• Align trades for starts and revisits.
• Own customer contact from welcome call through updates on delays/warranty.
• Work with accounts on deposits, contracts, invoices and trade payments.
• Close completed jobs in Buildertrend after balances, trade pay and sign-off.
• Track warranty, defects and long-running jobs to resolution.
• Report weekly on starts, completions, revisits, RFT vs revisit rate, and baseline vs actual.

Skills

Scheduling

Project coordination

Contractor coordination

Attention to detail

Prioritisation

Communication

Accountability

Police check willingness

Tools

Buildertrend

Excel

Microsoft 365

Job description

Project Coordinator - Kitchen and Bathroom Renovations

Project Coordinator - Full time - Ashmore Office

About the role
You’ll own the schedule that turns sold work into started and finished jobs across QLD and NSW. That means converting sales into live projects, packing the week with the right trades, chasing completions and revisits, and keeping customers and site supervisors aligned — so we hit weekly start value and cash flow without chaos.

What you’ll do

Work effectively in a high-volume, time-critical environment where priorities shift through the day

Convert sales leads into active jobs and lock start dates to hit weekly start targets

Run the long-term schedule for employee trades and subcontractors

Handle inbound and outbound calls to confirm and manage appointments

Communicate clearly and professionally with customers, technicians, and internal teams

Track product ETAs, adjust starts, and keep stakeholders across delays

Run daily progress huddles with Site Supervisors and re-sequence work when sites slip

Book subcontractors, get POs issued/accepted, and align trades for starts and revisits

Own customer contact from welcome call and deposit through updates on delays/warranty

Work with accounts on deposits, contracts, invoices and trade payments

Close completed jobs in Buildertrend once balances, trade pay and defect‑free sign‑off are done

Track warranty, defects and long‑running jobs to resolution

Report weekly on starts, completions, revisits, RFT vs revisit rate, and baseline vs actual

What you’ll need

Scheduling and/or project coordination experience

Contractor / subcontractor coordination experience (office based)

Scheduling software experience (Buildertrend highly regarded)

Solid Excel and Microsoft 365

Excellent attention to detail and accuracy

The ability to prioritise competing demands

Strong organisation and clear written and phone communication

A team‑first mindset and strong sense of accountability

Willingness to obtain a police check

Why this role
You’re the hub between sales, site and cash. High ownership, clear KPIs (starts, completions, sign‑offs, fewer revisits), and direct impact on how the company runs week to week.