Project & Administration Coordinator (Melbourne)

Elite Trades Australia; Melbourne; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

On-site role Laverton North

Superannuation

Training on job management software

Job summary

Elite Trades Australia is seeking a organised Project & Administration Coordinator to join our Laverton North office. You’ll be the link between customers, tradespeople and the office team, handling bookings, enquiries and tracking work orders to keep projects on time.

You’ll bring 2–3+ years in administration or scheduling, excellent communication, and a hands-on approach to busy days. Training on ServiceM8, HubSpot and other systems will help you hit the ground running.

Qualifications

• 2–3+ years’ experience in administration, scheduling or project coordination.
• Experience in trades, construction or a service business is highly desired.
• Strong communication and organisation with attention to detail.
• Comfortable with computers and quick to learn new systems.

Responsibilities

• Answer calls and emails promptly and professionally.
• Schedule and confirm jobs with customers and tradespeople.
• Track job progress and flag delays or scope changes early.
• Prepare job status reports for management.

Skills

Administration

Scheduling

Project coordination

Communication

Tools

ServiceM8

HubSpot

Dataforce

Ideagen

Job description

Applicants must be currently based in Melbourne, Australia, and hold valid Australian working rights. No overseas applicants or visa sponsorship. By applying, you confirm that you meet both requirements.

Laverton North | Full-Time | On-site

About Us

Elite is a trades business based in Laverton North, looking after services: plumbing, electrical and maintenance for homes and businesses across Melbourne and Victoria. We've built our reputation on quality workmanship, attention to detail and genuine care for every customer (and yes, we always clean up after ourselves). We're a small but visionary team who are brilliant at fixing things.

About the roleElite Trades Australia

Elite Trades Australia is looking for an organised, people-focused Project & Administration Coordinator to join our busy office team in Laverton North, Melbourne. You’ll be the link between our customers, tradespeople and office team. You’ll handle everything from booking jobs and answering enquiries to tracking work orders and keeping project paperwork in order. It’s a varied, hands-on role for someone who likes keeping things on track and on time.

Key responsibilities

• Answer incoming calls and emails, and respond to customer enquiries promptly and professionally.
• Schedule and confirm jobs with customers and tradespeople, and follow up on completed and outstanding work.
• Track job progress and flag delays, issues or scope changes to management early.
• Coordinate with suppliers and contractors on materials, timing and job requirements.
• Keep customer and job information accurate and up to date in our systems.
• Prepare job status reports and summaries for management.

About you

• You have at least 2-3+ years’ experience in administration, scheduling or project coordination. Experience in trades, construction or a service business is highly desired.
• You’re confident on the phone and communicate clearly with customers and tradies alike.
• You’re highly organised and can juggle multiple jobs and deadlines.
• You have strong attention to detail and take pride in accurate records.
• You’re comfortable with computers, AI and quick to learn new systems. Experience with job management software like ServiceM8, HubSpot, Dataforce, or Ideagen is a bonus.
• You’re friendly, positive and a true team player, even on days when the schedule falls apart, three tradies call at once, and the printer picks its moment to quit!

Salary on offer

$75,000 – $80,000 + super, depending on experience

Organised, people-friendly and up for a bit of variety? We’ve got the right coffee, the team and plenty going on. All we need now is you!

Applications close: Sunday 22 Nov 2026

Start date: Late November to early December 2026. Get settled in before the Christmas rush, and you’ll be just in time for our EOY party!