Junior Administration Assistant

Elite Trades Australia; Melbourne; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

On-the-job training

Career growth opportunities

Friendly office team

Stable employment

Job summary

Elite Trades Australia is seeking a Junior Administration Assistant to join our Laverton North team. You will support daily office tasks, handle customer communication and assist with scheduling in a busy trades environment.

We offer full-time employment, on-the-job training, and a friendly, supportive office culture with opportunities to grow your administration skills within a expanding business.

Qualifications

• Friendly, positive attitude and willingness to learn.
• Confident speaking with customers over the phone.
• Good communication and basic computer skills.
• Organised, reliable and pays attention to detail.
• Can follow instructions and complete tasks independently.
• Enjoys working in a team and helping others.
• Previous administration or customer service experience (preferred but not essential).

Responsibilities

• Answer incoming phone calls and respond to customer enquiries.
• Make outgoing calls to customers to confirm appointments and follow up on jobs.
• Assist scheduling team with organising and confirming bookings.
• Support office staff with general administration and daily tasks.
• Update customer information and job details in our systems.
• Assist with emails, paperwork, data entry and filing.
• Communicate with customers and tradespeople regarding job updates.
• Help keep the office organised and running smoothly.

Skills

Phone communication

Customer service

Basic computer skills

Organised

Independent work

Teamwork

Job description

Elite Trades Australia | Laverton North | Full-Time

About the role

Elite Trades Australia is looking for a friendly, organised and motivated Junior Administration Assistant to join our growing office team in Laverton North.

This is a great opportunity for someone looking to start or develop their career in administration. You'll work alongside our experienced team, assisting with daily office tasks, customer communication and scheduling.

Key responsibilities

• Answer incoming phone calls and respond to customer enquiries.
• Make outgoing calls to customers to confirm appointments and follow up on jobs.
• Assist our scheduling team with organising and confirming bookings.
• Support office staff with general administration and daily tasks.
• Update customer information and job details in our systems.
• Assist with emails, paperwork, data entry and filing.
• Communicate with customers and tradespeople regarding job updates.
• Help keep the office organised and running smoothly.

About you

We're looking for someone who:

• Has a friendly, positive attitude and is willing to learn.
• Is confident speaking with customers over the phone.
• Has good communication and basic computer skills.
• Is organised, reliable and pays attention to detail.
• Can follow instructions and complete tasks independently.
• Enjoys working in a team and helping others.
• Has previous administration or customer service experience (preferred but not essential).

About us

Elite Trades Australia is a growing plumbing, electrical and maintenance business servicing customers across Melbourne and Victoria.

We have a busy, supportive office environment and are looking for someone who wants to learn, develop their skills and grow with our business.

What we offer

• Full-time, stable employment.
• On-the-job training and support.
• Friendly and supportive office team.
• Opportunity to develop your administration skills.
• Career growth opportunities within a growing business.

If you're organised, enjoy speaking with people and are keen to learn, we'd love to hear from you.