Remote Admin & Operations Coordinator - Property Maintenance

Virtual Staff 365; Melbourne; Hybrid; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Permanent work-from-home

Dayshift (AUS business hours)

Full-time job

Annual leave

13-month pay

Government mandated benefits

Job summary

Virtual Staff 365 is seeking an Administrator (Operations Coordinator) in Melbourne to be the central contact for maintenance work. You will manage work orders, coordinate site visits and communicate with tenants, property managers and contractors.

Key responsibilities include handling inquiries, creating jobs, scheduling site inspections, coordinating invoices and maintaining task lists. The role requires 2+ years in admin/ops with strong English and MS 365 skills.

Qualifications

• At least 2 years in business administration, scheduling or operations support.
• Advanced spoken and written English with a professional telephone manner.
• Proficient in Microsoft 365, Outlook, Teams, Word and Excel.
• Ability to handle multiple maintenance jobs and manage deadlines independently.
• Strong organisational and customer service skills with reliable follow-through.

Responsibilities

• Enquiry and Work Order Management: monitor inbox, create maintenance jobs, record property details, maintain statuses.
• Scheduling and Coordination: handle calls, coordinate site inspections, arrange subcontractor appointments, follow up on enquiries.
• Job Progression and Administration: chase reports, collate documents, prepare service reports and coordinate invoices, maintain daily task lists.

Skills

Organisational skills

Customer service

Deadline management

Communication skills

Telephone manner

Education

Administration/Operations or Property Management qualification

Tools

Microsoft 365

Outlook

Teams

Word

Excel

Job description

Virtual Staff 365 is seeking an Administrator (Operations Coordinator) in Melbourne to be the central contact for maintenance work. You will manage work orders, coordinate site visits and communicate with tenants, property managers and contractors.

Key responsibilities include handling inquiries, creating jobs, scheduling site inspections, coordinating invoices and maintaining task lists. The role requires 2+ years in admin/ops with strong English and MS 365 skills.