Process Transformation Business Analyst

MYER; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Team member discounts

Learning and development

Lifestyle benefits

Job summary

The Transformation office at Myer is seeking a Business Analyst to support business transformation by documenting processes across functions (Customer and IT), uncovering process optimisation opportunities and helping design a more effective way of working.

You will facilitate workshops, map current processes and capture business requirements using BPMN, SIPOC and RACIs, and collaborate with cross-functional stakeholders to deliver practical improvements and automation where appropriate.

Qualifications

• 5+ years of experience in business process mapping and optimisation.
• Experience documenting processes across multiple functions.
• Retail experience is highly regarded.

Responsibilities

• Document and map key business processes and workflows.
• Facilitate stakeholder workshops and capture requirements.
• Identify automation opportunities and support design of improved ways of working.
• Collaborate with cross-functional teams to drive outcomes.
• Compile and validate business and system requirements.

Skills

Business process mapping

Process optimisation

Facilitation

Stakeholder management

Requirements gathering

Tools

BPMN

SIPOC

RACI

Job description

The Transformation office at Myer is seeking a Business Analyst to support business transformation by documenting processes across functions (Customer and IT), uncovering process optimisation opportunities and helping design a more effective way of working.

You will facilitate workshops, map current processes and capture business requirements using BPMN, SIPOC and RACIs, and collaborate with cross-functional stakeholders to deliver practical improvements and automation where appropriate.