Business Analyst

MYER; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Team member discounts

Learning and development

Lifestyle benefits

Job summary

The Transformation office at Myer is seeking a Business Analyst to support business transformation by documenting processes across functions (Customer and IT), uncovering process optimisation opportunities and helping design a more effective way of working.

You will facilitate workshops, map current processes and capture business requirements using BPMN, SIPOC and RACIs, and collaborate with cross-functional stakeholders to deliver practical improvements and automation where appropriate.

Qualifications

• 5+ years of experience in business process mapping and optimisation.
• Experience documenting processes across multiple functions.
• Retail experience is highly regarded.

Responsibilities

• Document and map key business processes and workflows.
• Facilitate stakeholder workshops and capture requirements.
• Identify automation opportunities and support design of improved ways of working.
• Collaborate with cross-functional teams to drive outcomes.
• Compile and validate business and system requirements.

Skills

Business process mapping

Process optimisation

Facilitation

Stakeholder management

Requirements gathering

Tools

BPMN

SIPOC

RACI

Job description

Myer Group brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence, at Myer Group you’ll be part of a diverse and dynamic team that’s shaping the future of retail across stores, online and beyond

The Transformation office is seeking a Business Analyst to support business transformation by documenting existing processes across various functions, including Customer and IT, uncovering process optimisation opportunities and process overlaps, to assist in designing a more effective way of working.

12 month fixed term contract

About the role:

• Understand and document business processes and workflows to improve critical business processes, working closely with business stakeholders to deliver meaningful improvements that drive efficiency, accuracy and customer outcomes.
• Facilitate workshops to gather, validate current processes and document business requirements through stakeholder workshops and engagement
• Identify process optimisation and recommend practical automation and optimisation opportunities
• Collaborate with cross functional stakeholders to drive successful business outcomes
• Compile and/or validate business and system requirements
• Contribute to quality discovery/ideation requirements and assist in producing solutions

About you:

• 5 plus years’ experience and deep knowledge of business process mapping
• Proven experience in process mapping and process optimisation
• Proven experience in process mapping tools and methodologies to facilitates workshops using BPMNI, SIPOCs, RACIs
• Excellent end to end delivery experience and ability to juggle multiple workstreams
• A business specialist, with the ability to liaise and influence with a variety of stakeholders by translating complex information into understandable, business language
• Prior experience working in a Retail environment is highly regarded

Benefits to you:

We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Our team members enjoy a range of benefits including:

• Team member discounts:Generous discounts in-store and online
• Learning and development:Capability development workshops, successionplanning, and internal career opportunities across Myer Group brands.
• Lifestyle benefits: Employee Assistance Program (EAP),volunteer leave,discounted health insurance, gym memberships and novated leasing for eligible employees.

With more than 125 years of retail heritage, it’s an exciting time to join Myer Group.

Your future starts here — help shape what’s next at Myer Group.