Strategic Transformation Business Analyst

Nationwide Group; Melbourne; In loco; AUD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working arrangements

Career development opportunities

Discounts on services and RACV

Safety and quality focus

Descrizione del lavoro

Nationwide Group is seeking an experienced Business Analyst to support transformation initiatives across the Digital & Technology team in Melbourne. You will document business needs, write user stories, map processes and define requirements for system replacements and AI initiatives.

You will own governance artifacts, facilitate workshops, and coordinate Jira/Confluence-based delivery across multi-workstream programs, ensuring alignment with strategic growth and efficiency targets.

Competenze

• 5+ years’ experience as a Business Analysis practitioner or similar role
• 2+ years’ project experience on a multi-workstream program
• Experience with platform replacement in transport/24x7 operations desirable
• Advanced written and oral communication with stakeholders
• Process modelling using BPMN and related tools
• Requirements management and traceability with Jira/Confluence

Mansioni

• Facilitate workshops to map current and future state processes with safety and quality
• Develop business requirements, user stories and acceptance criteria for system replacement and AI initiatives
• Document initiatives, scope, dependencies, benefits and priorities
• Support business cases, ROI analysis, benefit measures and KPIs
• Develop RFP requirements including functional and non-functional specs and user journeys
• Document integration requirements, data migrations and cyber security controls
• Maintain project plans and Jira boards; governance documentation and RAIDD logs
• Coordinate governance meetings, agendas, minutes and actions
• Prepare status reports and Steering Committee papers
• Manage documentation repository and version control
• Contribute to post-implementation reviews and lessons learned

Conoscenze

Stakeholder engagement

Process modelling

Requirements management

Data analysis

Documentation

Communication

Formazione

Bachelor's degree or equivalent in Business/IT/ MIS/ CS

Business analysis certification (desirable)

Strumenti

Jira

Confluence

Excel

Power BI

Visio/Lucidchart

Descrizione del lavoro

Nationwide Group is seeking an experienced Business Analyst to support transformation initiatives across the Digital & Technology team in Melbourne. You will document business needs, write user stories, map processes and define requirements for system replacements and AI initiatives.

You will own governance artifacts, facilitate workshops, and coordinate Jira/Confluence-based delivery across multi-workstream programs, ensuring alignment with strategic growth and efficiency targets.