Digital Transformation BA: Process Improvement & Automation

people2people; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

people2people in Melbourne is seeking a Business Analyst to drive digital transformation and process improvement across the firm. You will work with legal and business services teams to identify opportunities and deliver technology-enabled solutions.

You'll facilitate workshops, map current and future-state processes, document requirements and user stories, and mentor junior analysts as part of a collaborative project lifecycle.

Qualifications

• Proven experience in business analysis, with 2-4 years in a similar role.
• Strong capability in stakeholder engagement and communication.
• Experience facilitating workshops and gathering requirements.
• Mentor or manage junior business analysts.
• IIBA qualifications or Agile BA Certification advisable.

Responsibilities

• Partner with stakeholders to understand business needs and opportunities.
• Facilitate workshops, interviews and discovery sessions to gather requirements.
• Analyse and document processes, workflows, requirements, user stories, use cases and functional specifications.
• Translate requirements into actionable solutions for delivery teams.
• Support future-state process design and solution design activities.
• Collaborate with project managers, developers, vendors and SMEs throughout the project lifecycle.
• Facilitate process mapping and business process re-engineering to improve efficiency.
• Identify opportunities to automate, simplify or optimise processes through technology.

Skills

Stakeholder engagement

Communication

Workshop facilitation

Mentor junior analysts

Requirements gathering

Education

IIBA qualifications

Agile BA Certification

Job description

people2people in Melbourne is seeking a Business Analyst to drive digital transformation and process improvement across the firm. You will work with legal and business services teams to identify opportunities and deliver technology-enabled solutions.

You'll facilitate workshops, map current and future-state processes, document requirements and user stories, and mentor junior analysts as part of a collaborative project lifecycle.