Process Transformation Analyst

4impact; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

4impact is partnering with a leading community services organisation in Queensland, Australia to deliver a major People Experience Transformation. The Business Analyst - Process Transformation will help redesign the end-to-end Hire-to-Retire lifecycle, uplift process maturity and govern transformation activities.

You will facilitate workshops, produce BPMN process maps and value stream artefacts, identify inefficiencies and risks, and support readiness activities as the program scales across

Responsibilities

• Lead workshops to document current-state business processes and service delivery models
• Facilitate future-state design sessions with stakeholders across the business
• Develop high-quality BPMN process maps, swimlane diagrams and value stream artefacts
• Identify process inefficiencies, risks, control gaps and improvement opportunities
• Support end-to-end value stream mapping and redesign activities
• Establish standards for process documentation, ownership and ongoing management
• Facilitate workshops, working groups and design sessions
• Support business readiness, organisational change and transformation activities
• Ensure process outcomes transition effectively into future-state delivery streams and technology initiatives

Job description

4impact is partnering with a leading community services organisation in Queensland, Australia to deliver a major People Experience Transformation. The Business Analyst - Process Transformation will help redesign the end-to-end Hire-to-Retire lifecycle, uplift process maturity and govern transformation activities.

You will facilitate workshops, produce BPMN process maps and value stream artefacts, identify inefficiencies and risks, and support readiness activities as the program scales across