Business Analyst/Project Manager – HR Transformation & Process Improvement

PM-Partners Group; Gold Coast City; On-site; AUD 90,000 - 130,000; Full time

Job summary

PM-Partners Group is seeking a Business Analyst who enjoys working closely with people, processes and organisational change on a HR transformation initiative at the Gold Coast.

You will map current and future-state processes, run stakeholder workshops and help design practical, scalable ways of working that improve the end-to-end employee lifecycle while aligning with governance and reporting needs.

Qualifications

• Strong Business Analysis experience.
• Experience leading discovery and process review activities.
• Excellent stakeholder engagement and facilitation skills.
• A structured and analytical approach to problem solving.
• High emotional intelligence and the ability to navigate sensitive conversations.

Responsibilities

• Conducting stakeholder workshops and discovery sessions.
• Mapping current and future-state business processes.
• Reviewing policies, procedures and operational practices.
• Identifying process gaps, risks and improvement opportunities.
• Developing recommendations and supporting implementation planning.
• Providing governance, reporting and project support.
• Engaging with executive and operational stakeholders.

Skills

Business Analysis

Discovery facilitation

Stakeholder engagement

Analytical thinking

Emotional intelligence

Job description

Business Analyst/Project Manager – HR Transformation & Process Improvement

PM-Partners group is a specialist Project Management Consultancy. We have a unique way of running projects and providing training and advice, so our clients get the best results with less cost and risk. Each year we deliver over $3B of projects, train over 10,000 people, and help some of Australia’s leading brands improve their PMOs.

Title: Business Analyst/Project Manager – HR Transformation & Process Improvement

Contract or Fixed-Term Opportunity | Hybrid

Location: Gold Coast

Are you a Business Analyst who enjoys working closely with people, processes and organisational change?

We are partnering with a respected community-focused organisation seeking a Business Analyst to support a strategic HR transformation initiative. This is an opportunity to take ownership of a high-profile project focused on reviewing and improving the end-to-end employee lifecycle.

Working with senior stakeholders, you will help assess current-state processes, identify improvement opportunities and design future-state ways of working that are scalable, practical and fit for purpose.

The Role

Key responsibilities include:

• Conducting stakeholder workshops and discovery sessions


• Mapping current and future-state business processes


• Reviewing policies, procedures and operational practices


• Identifying process gaps, risks and improvement opportunities


• Developing recommendations and supporting implementation planning


• Providing governance, reporting and project support


• Engaging with executive and operational stakeholders

About You

• Strong Business Analysis experience


• Experience leading discovery and process review activities


• Excellent stakeholder engagement and facilitation skills


• A structured and analytical approach to problem solving


• High emotional intelligence and the ability to navigate sensitive conversations

Highly Regarded

• HR, People & Culture or workforce transformation experience


• Organisational change or process improvement projects


• Policy and procedure review experience


• Exposure to project governance and reporting

What's on Offer

• Flexible engagement options available


• Opportunity to influence organisational transformation


• High visibility across executive leadership

This role would suit an experienced Business Analyst looking to work on a meaningful transformation initiative, or a BA seeking to broaden their experience into project leadership and organisational improvement.