Process Improvement Strategist

Toyota Finance Australia; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Career development

Parental leave (26+8 weeks)

Wellness facilities

Employee Assistance Program

Volunteer days

Car benefit

Job summary

Toyota Finance Australia is seeking a Process Improvement Specialist to drive operational excellence across the Fleet Management function. You will analyse current processes, identify improvement opportunities, and support initiatives that boost efficiency and customer experience.

You\'ll lead workshops, map processes, and develop governance and KPIs while partnering with Sales, Distribution, and Operations to embed continuous improvement across a large organisation.

Qualifications

• Experience in process improvement or business analysis within a large organisation.
• Ability to map processes and develop governance frameworks.
• Strong stakeholder engagement and workshop facilitation.
• Analytical and problem-solving skills.

Responsibilities

• Review and map current Fleet Management processes to identify gaps and inefficiencies.
• Facilitate workshops to understand challenges and gather requirements.
• Lead end-to-end process improvement initiatives and drive design, implementation and enhancement of processes.
• Develop governance, KPIs and performance measures to improve outcomes.
• Collaborate across Sales, Distribution, Operations and other functions to embed continuous improvement.

Skills

Process improvement

Business analysis

Project coordination

Stakeholder management

Job description

Toyota Finance Australia is seeking a Process Improvement Specialist to drive operational excellence across the Fleet Management function. You will analyse current processes, identify improvement opportunities, and support initiatives that boost efficiency and customer experience.

You\'ll lead workshops, map processes, and develop governance and KPIs while partnering with Sales, Distribution, and Operations to embed continuous improvement across a large organisation.