Proactive Maintenance Coordinator — Facilities & Safety

Petstock Group; Ballarat; Hybrid; AUD 65,000 - 95,000; Full time

Job summary

Petstock Group is seeking a highly organised Maintenance Coordinator to join our Operations team in Australia. You will provide end-to-end support across our store and support office network, coordinating maintenance requests, contractor engagement, and preventative maintenance programs to keep our network running smoothly.

You will build strong relationships with internal stakeholders and external service providers, monitor service levels, and ensure all works comply with safety, OH&S and

Qualifications

• Experience in maintenance coordination, facilities, property, operations or a similar role.
• Strong organisational skills with the ability to manage multiple priorities.
• Outstanding communication and stakeholder management skills.
• A proactive and solutions-focused approach.
• Strong attention to detail and administrative accuracy.
• Ability to build positive relationships with contractors and internal teams.
• Experience working with service providers, trades, landlords or property managers is highly regarded.
• A commitment to safety, continuous improvement and delivering great service.

Responsibilities

• Coordinate maintenance requests across the Petstock network and ensure timely resolution.
• Manage work orders and liaise with contractors, service providers, landlords and key stakeholders.
• Monitor maintenance activities and ensure works are completed within agreed service levels.
• Support preventative maintenance and essential services programs.
• Maintain maintenance systems, records and reporting.
• Build strong relationships with internal stakeholders and external service providers.
• Track maintenance performance and identify opportunities for continuous improvement.
• Ensure all works comply with safety, OH&S and building standards.

Skills

Maintenance coordination

Facilities management

Stakeholder management

Time management

Communication

Attention to detail

Job description

Petstock Group is seeking a highly organised Maintenance Coordinator to join our Operations team in Australia. You will provide end-to-end support across our store and support office network, coordinating maintenance requests, contractor engagement, and preventative maintenance programs to keep our network running smoothly.

You will build strong relationships with internal stakeholders and external service providers, monitor service levels, and ensure all works comply with safety, OH&S and