Proactive Admin & Compliance Specialist – Growth & Training

Climate Master Pty Ltd; Canberra; On-site; AUD 60,000 - 80,000; Full time

Job summary

Climate Master is a Canberra-based, locally owned Heating, Cooling & Hot Water company seeking an organised Administration & Compliance Coordinator to join our team. You will support installations from enquiry to completion and ensure paperwork, invoicing and compliance are handled efficiently.

You’ll work with the Office Manager, installers and contractors to keep processes smooth and accurate, providing excellent customer service and meticulous records across government rebates and finance

Qualifications

• Excellent communication and customer service skills.
• Strong organisation and time-management abilities.
• Attention to detail and accuracy in data entry.
• Proactive attitude with follow-up of outstanding tasks.
• Experience with compliance or regulatory administration is desirable.

Responsibilities

• Answer incoming calls, emails and enquiries with professionalism.
• Send invoices and statements; process payments and record them against jobs.
• Manage customer leads and data in ServiceM8 accurately.
• Coordinate compliance documentation and government rebates.
• Review installations and collect required certificates and photos.
• Maintain accurate job records and progress notes in portals.

Tools

ServiceM8

Excel

Job description

Climate Master is a Canberra-based, locally owned Heating, Cooling & Hot Water company seeking an organised Administration & Compliance Coordinator to join our team. You will support installations from enquiry to completion and ensure paperwork, invoicing and compliance are handled efficiently.

You’ll work with the Office Manager, installers and contractors to keep processes smooth and accurate, providing excellent customer service and meticulous records across government rebates and finance