Printer & Photocopier Service Technician - Mildura VIC (relocation opportunity)

Viatek Technology; Mildura; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Viatek Technology in Mildura, VIC, is seeking a Printer & Photocopier Service Technician to service, maintain and support printers, photocopiers and production devices across our customer base. The role involves on-site work at customer locations and remote support via our Help Desk.

relocation opportunities are available for the right candidate. The ideal candidate has experience with mechanical equipment, strong troubleshooting skills, and excellent customer service.

Qualifications

• Experience servicing, repairing, installing or maintaining mechanical equipment.
• Technically minded with strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Independent worker who can manage their day and travel to customer sites.
• Basic computer skills and willingness to learn new technology.
• Commitment to ongoing training and professional development.

Responsibilities

• Service, maintain and support printers, photocopiers and production devices across our customer base.
• Diagnose issues and deliver timely solutions.
• Build lasting relationships with customers.
• Work on-site at customer locations and remotely through our Remote Support Help Desk.

Skills

Mechanical experience

Troubleshooting

Customer service

Independent work

Regional travel

Organised

Reliability

Basic IT skills

Willing to learn

Tools

IT hardware knowledge

Networking knowledge

Electrical/electronics

Job description

Printer & Photocopier Service Technician - Mildura VIC (relocation opportunity)

This role involves servicing, maintaining and supporting printers, photocopiers and production devices across our customer base. You'll work both on-site at customer locations and remotely through our Remote Support Help Desk, diagnosing technical issues, delivering timely solutions, and building lasting customer relationships.

While we welcome applications from experienced printer and photocopier technicians, we're equally interested in hearing from people who have worked in other types of technical trades and are looking to develop a new specialty. If you're mechanically minded, enjoy understanding how things work and take pride in delivering great customer service, we would love to hear from you.

Who We're Looking For

We're looking for someone who:

• Has experience servicing, repairing, installing or maintaining mechanical equipment
• Is technically minded and enjoys troubleshooting problems
• Has strong customer service and communication skills
• Likes working independently while managing their own day
• Enjoys driving to customer locations throughout the region
• Is organised, reliable and takes pride in delivering quality work
• Has basic computer skills and is comfortable learning new technology
• Is willing to undertake ongoing training and professional development

Experience that would be highly regarded

• Field service technician roles
• Automotive, agricultural or mechanical trades
• Electrical, electronics or telecommunications experience
• IT hardware support or networking knowledge
• Other equipment maintenance or technical service roles

What We Provide

We understand that not every great technician has worked on printers and photocopiers before.

If you have the right attitude, aptitude and customer focus, we'll provide:

• Structured onboarding and technical training
• Ongoing mentoring and support from experienced technicians
• Access to manufacturer training and certifications
• A supportive team environment where learning is encouraged

Viatek operates across 21 locations in Victoria, New South Wales and South Australia and provides print, technology and commercial production solutions to regional Australian customers.

If you are an experienced technician looking for a stable, supportive workplace where you can continue building your skills, we would like to hear from you.