Field Printer & Copier Technician - Remote Support

Viatek Group; Mildura; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Structured onboarding

Mentoring

Manufacturer training & certifications

Career development

Supportive team environment

Job summary

Viatek Group is seeking a skilled field-service technician based in Mildura to service, repair and maintain printers and related equipment across customer sites. You will work on-site at customer locations and provide remote support, diagnosing issues and delivering prompt solutions while building strong customer relationships.

The role welcomes applicants from related mechanical trades and offers structured onboarding, ongoing mentoring, manufacturer training, and clear career development

Qualifications

• Experience servicing, repairing, installing or maintaining mechanical equipment.
• Strong troubleshooting skills and technical curiosity.
• Excellent customer service and communication skills.
• Ability to manage own day and travel to customer sites.

Responsibilities

• Service, maintain, and support printers, photocopiers and production devices across customers.
• Diagnose issues and deliver timely solutions.
• Build lasting customer relationships through professional service.

Skills

Printer/photocopier servicing

Troubleshooting

Customer service

Independent work

Job description

Viatek Group is seeking a skilled field-service technician based in Mildura to service, repair and maintain printers and related equipment across customer sites. You will work on-site at customer locations and provide remote support, diagnosing issues and delivering prompt solutions while building strong customer relationships.

The role welcomes applicants from related mechanical trades and offers structured onboarding, ongoing mentoring, manufacturer training, and clear career development