Printer & Copier Service Technician — Role with Training

Viatek Technology; Mildura; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Viatek Technology in Mildura, VIC, is seeking a Printer & Photocopier Service Technician to service, maintain and support printers, photocopiers and production devices across our customer base. The role involves on-site work at customer locations and remote support via our Help Desk.

relocation opportunities are available for the right candidate. The ideal candidate has experience with mechanical equipment, strong troubleshooting skills, and excellent customer service.

Qualifications

• Experience servicing, repairing, installing or maintaining mechanical equipment.
• Technically minded with strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Independent worker who can manage their day and travel to customer sites.
• Basic computer skills and willingness to learn new technology.
• Commitment to ongoing training and professional development.

Responsibilities

• Service, maintain and support printers, photocopiers and production devices across our customer base.
• Diagnose issues and deliver timely solutions.
• Build lasting relationships with customers.
• Work on-site at customer locations and remotely through our Remote Support Help Desk.

Skills

Mechanical experience

Troubleshooting

Customer service

Independent work

Regional travel

Organised

Reliability

Basic IT skills

Willing to learn

Tools

IT hardware knowledge

Networking knowledge

Electrical/electronics

Job description

Viatek Technology in Mildura, VIC, is seeking a Printer & Photocopier Service Technician to service, maintain and support printers, photocopiers and production devices across our customer base. The role involves on-site work at customer locations and remote support via our Help Desk.

relocation opportunities are available for the right candidate. The ideal candidate has experience with mechanical equipment, strong troubleshooting skills, and excellent customer service.