Printer & Copier Field Technician — Remote Support

Viatek Group; Mildura; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Training & certifications

Mentoring and support

Career development

Job summary

Viatek Group in Mildura, VIC, is seeking a motivated printer and photocopier technician to service, repair and maintain a range of production devices for regional customers. You will travel to client sites and also support remote issues from our help desk, delivering timely solutions and building strong relationships.

Ideal candidates have hands-on mechanical aptitude, enjoy solving problems and delivering great customer service.

Qualifications

• Experience servicing, repairing or maintaining mechanical equipment.
• Strong problem-solving and troubleshooting abilities.
• Excellent customer service and communication skills.
• Comfortable driving to customer sites and working independently.

Responsibilities

• Service, repair and maintain printers, photocopiers and production devices for customers.
• Diagnose issues and deliver timely solutions via on-site visits or remote support.
• Build lasting relationships with customers and provide ongoing technical support.

Skills

Troubleshooting

Customer service

Field travel

Mechanically minded

Tools

Printer & copier hardware

Job description

Viatek Group in Mildura, VIC, is seeking a motivated printer and photocopier technician to service, repair and maintain a range of production devices for regional customers. You will travel to client sites and also support remote issues from our help desk, delivering timely solutions and building strong relationships.

Ideal candidates have hands-on mechanical aptitude, enjoy solving problems and delivering great customer service.