Principal Investigations Officer

Office of the Public Guardian; Brisbane; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

Office of the Public Guardian in Brisbane seeks an experienced investigator to lead complex inquiries protecting vulnerable adults and children. The role covers assessments of decision‑making capacity, reporting, and actions to safeguard individuals.

You will work with investigators, attorneys and stakeholders, travelling across the state and occasionally outside ordinary hours to achieve timely outcomes.

Qualifikationen

• Strong investigative skills and ability to analyse complex cases.
• Certificate IV or Diploma in Government Investigations is desirable.

Aufgaben

• Undertake complex investigations relating to abuse, neglect, exploitation and decision‑making adequacy.
• Provide advice to investigators and decision makers on roles in impaired decision‑making.
• Prepare and review investigation reports and recommendations for protective actions.
• Negotiate with stakeholders to reach informal and formal outcomes.
• Appear before tribunals or courts as required.
• Provide operational support to drive timely and customer‑centred investigation services.
• Coach and mentor Investigations Officers to improve performance.
• Build positive stakeholder relationships in a multi‑disciplinary team.

Kenntnisse

Investigation skills

Ausbildung

Certificate IV or Diploma in Government Investigations

Jobbeschreibung

Office of the Public Guardian – Brisbane QLD

The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decisionmaking capacity, and children and young people in the child protection system and other visitable sites.

Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity.

Your Key Responsibilities:

• Undertake complex investigations relating to:
  • allegations of abuse, neglect, exploitation; and
  • the appropriateness and/or the adequacy of decision‑making arrangements of adults with impaired decision‑making capacity.
• Provide advice to investigators, attorneys, administrators and informal decision makers on the responsibilities of making decisions for adults with impaired decision‑making capacity.
• Prepare and review investigation reports and recommendations, including making recommendations to take protective actions.
• Negotiate sensitive and high conflict matters with interested parties and stakeholders to reach informal and formal outcomes.
• Appear before the Queensland Civil and Administrative Tribunal or other relevant tribunals/courts, as required.
• Provide high level operational advice and assistance to the Team Leader Investigations to drive continual improvement practices underpinning the customer‑centric, timely and responsive delivery of investigation services.
• Provide coaching and mentoring of Senior Investigations Officers and Investigations Officers to ensure their effective performance.
• Establish and maintain positive relationships with all stakeholders and team members, contributing to a multi‑disciplinary workplace that behaves in an ethical, respectful and culturally sensitive manner.

Qualifications and Conditions:

• You must possess a C class driver's licence.
• A Certificate IV or Diploma in Government Investigations, or tertiary qualifications relating to investigations, social, health, behavioural sciences or related disciplines is desirable.
• The role requires travel throughout the State, including overnight stays, where necessary.
• The role may require you to work hours outside the normal work hours.

Applications to remain current for 12 months.

Job Ad Reference: QLD/704721/26