Principal Investigations Officer

Queensland Government; Brisbane; Vor Ort; AUD 110.000 - 140.000; Vollzeit

Zusammenfassung

The Queensland Government invites applications for a Principal Investigations Officer in the Office of the Public Guardian. You will lead complex investigations, negotiate outcomes and mentor Senior Investigations Officers and Investigations Officers.

The role supports adults with impaired decision-making capacity and vulnerable groups, within a statutory public guardian framework. Travel across Queensland is required, including overnight stays.

Aufgaben

• Undertake complex investigations relating to allegations of abuse, neglect and exploitation; assess decision-making arrangements for adults with impaired capacity.
• Provide high level advice to investigators and decision makers on responsibilities for adults with impaired decision-making capacity.
• Prepare and review investigation reports and recommendations, including actions to protect adults where appropriate.
• Negotiate sensitive matters with parties to reach informal and formal outcomes.
• Appear before tribunals/courts as required.
• Provide coaching and mentoring to Senior Investigations Officers and Investigations Officers to improve performance.
• Build positive stakeholder relationships in a multi-disciplinary, ethical and culturally sensitive workplace.

Jobbeschreibung

As the Principal Investigations Officer you will conduct complex investigations and negotiations, and will provide mentoring, guidance and supervision to Senior Investigations Officers and Investigations Officers.

Our workplace

The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decisionmaking capacity, and children and young people in the child protection system and other visitable sites.

Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity.

Your Key Responsibilities

• Undertake complex investigations relating to:
  • allegations of abuse, neglect, exploitation; and
  • the appropriateness and/or the adequacy of decision‑making arrangements of adults with impaired decision‑making capacity.
• Provide advice to investigators, attorneys, administrators and informal decision makers on the responsibilities of making decisions for adults with impaired decision‑making capacity.
• Prepare and review investigation reports and recommendations, including making recommendations to take protective actions.
• Negotiate sensitive and high conflict matters with interested parties and stakeholders to reach informal and formal outcomes.
• Appear before the Queensland Civil and Administrative Tribunal or other relevant tribunals/courts, as required.
• Provide high level operational advice and assistance to the Team Leader Investigations to drive continual improvement practices underpinning the customer‑centric, timely and responsive delivery of investigation services.
• Provide coaching and mentoring of Senior Investigations Officers and Investigations Officers to ensure their effective performance.
• Establish and maintain positive relationships with all stakeholders and team members, contributing to a multi‑disciplinary workplace that behaves in an ethical, respectful and culturally sensitive manner.

Qualifications And Conditions

• You must possess a C class driver's licence.
• A Certificate IV or Diploma in Government Investigations, or tertiary qualifications relating to investigations, social, health, behavioural sciences or related disciplines is desirable.
• The role requires travel throughout the State, including overnight stays, where necessary.
• The role may require you to work hours outside the normal work hours.

Applications to remain current for 12 months.

Job Ad Reference: QLD/704721/26

Closing Date: Wednesday, 4 th November 2026

Occupational group Justice & Legal