Primary Care Receptionist & Admin – Patient Care & Scheduling

NHS Jobs; Croydon Shire; Presencial; AUD 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave

Learning management system access

Car benefit scheme (electric vehicles)

Cycle to work

Travel season ticket loans

Discount cards

Employee wellbeing services

Descripción de la vacante

Operose Health is seeking a Receptionist/Administrator in Croydon to support primary care delivery and patient experience. You will handle queries, manage appointments, and maintain confidential records while collaborating with the wider primary care team.

Strong communication and basic PC skills (Word, Excel, email) are essential. NHS experience is welcome but not required; full-time role with 37.5 hours per week and generous leave benefits are provided.

Formación

• Reception or customer care experience is essential.
• Excellent spoken and written communication.
• Basic PC skills: Word, Excel and email.

Responsabilidades

• Respond to patient queries and liaise with the wider primary care team.
• Manage appointment requests.
• Signpost patients to our services and maintain patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Conocimientos

Customer service

Communication

Microsoft Word

Microsoft Excel

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Operose Health is seeking a Receptionist/Administrator in Croydon to support primary care delivery and patient experience. You will handle queries, manage appointments, and maintain confidential records while collaborating with the wider primary care team.

Strong communication and basic PC skills (Word, Excel, email) are essential. NHS experience is welcome but not required; full-time role with 37.5 hours per week and generous leave benefits are provided.