Premium Experiences Host: VIP Guest & Loyalty Expert

The Star Entertainment Group; Gold Coast City; On-site; AUD 41,328 - 55,104; Full time

Benefits offered by this job

Complimentary daily meals

Competitive hourly rate

Five weeks of paid leave

Discounts at restaurants

Laundered uniforms

Career development opportunities

Job summary

A leading hospitality group in Gold Coast City is seeking a Premium Services Host to enhance guest experiences in a dynamic environment. This role involves responding to customer inquiries, promoting gaming benefits, and facilitating interactions with guests from diverse backgrounds. Ideal candidates will possess exceptional customer service skills and attention to detail. Competitive pay, comprehensive benefits, and a commitment to diversity and inclusion are part of the offer.

Qualifications

• Ability to work in a fast-paced environment.
• Willingness to undergo thorough background checks for casino employee licence.
• Genuine passion for creating extraordinary experiences.

Responsibilities

• Respond to guest enquiries and requests professionally.
• Maintain understanding of gaming promotions.
• Utilize systems for managing memberships.

Skills

Exceptional customer service skills

Attention to detail

Communication skills

Computer literacy

Tools

Microsoft Excel

Microsoft Word

Job description

A leading hospitality group in Gold Coast City is seeking a Premium Services Host to enhance guest experiences in a dynamic environment. This role involves responding to customer inquiries, promoting gaming benefits, and facilitating interactions with guests from diverse backgrounds. Ideal candidates will possess exceptional customer service skills and attention to detail. Competitive pay, comprehensive benefits, and a commitment to diversity and inclusion are part of the offer.