Premium Auto Service Advisor | Luxury Brand

Sime Darby Motors Retail (Australia) Pty Ltd; Penrith City Council; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Birthday leave

Study support

Employee discounts

Career development

Training programs

Job summary

Penrith BMW and Penrith MINI Garage, part of Sime Darby Motors, invites an experienced Service Advisor to join our high-performing service team in Western Sydney. You will manage customer service and bookings while delivering outstanding experiences for Prestige brands.

We seek an proactive, customer-focused professional with strong communication and organisational skills, plus a current driving licence. Competitive base salary with incentives and ongoing training are offered.

Qualifications

• Experience in a similar customer-facing or Service Advisor role.
• Excellent communication skills with the ability to build rapport with customers
• Strong organisational and time management skills
• Solid computer literacy (MS Office and dealership systems desirable)
• A proactive, motivated and customer-focused mindset
• A current and valid driver’s licence

Responsibilities

• Managing customer service and repair requirements in a professional and timely manner
• Coordinating workshop bookings to ensure efficient utilisation
• Providing regular customer updates and maintaining strong relationships
• Accurately preparing and costing invoices in line with company standards
• Supporting workshop productivity and service performance targets
• Participating in ongoing manufacturer and internal training programs

Skills

Customer service

Communication

Organisational skills

Driver's licence

Tools

MS Office

Dealership systems

Job description

Penrith BMW and Penrith MINI Garage, part of Sime Darby Motors, invites an experienced Service Advisor to join our high-performing service team in Western Sydney. You will manage customer service and bookings while delivering outstanding experiences for Prestige brands.

We seek an proactive, customer-focused professional with strong communication and organisational skills, plus a current driving licence. Competitive base salary with incentives and ongoing training are offered.