Precast Rigging Site Lead & Install Supervisor

HD Rigging; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

HD Rigging is seeking a Guest Relations Supervisor (Executive Lounge) in Sydney to welcome guests, handle inquiries, and coordinate reservations and special services. You will provide information on property amenities, local areas of interest, and arrange services to meet guest requests with a focus on exceptional service.

Located at 30 Pitt Street, Sydney, the role emphasizes professional appearance, strong communication, and a collaborative approach with management to continually improve guest

Qualifications

• A genuinely warm & welcoming demeanour.
• Personable communication skills.
• Energising motivation - its infectious - no job is too big or too small.
• A passion for the industry, a want to be the best in service.
• New South Wales Responsible Service of Alcohol.
• Prior experience in a similar role

Responsibilities

• Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction.
• Take and confirm reservations and cancellations.
• Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities.
• Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers.
• Contact appropriate individual or department as necessary to resolve guest requests.
• Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance.
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

Skills

Warm demeanor

Communication

Motivation

Passion for service

Prior experience

Job description

HD Rigging is seeking a Guest Relations Supervisor (Executive Lounge) in Sydney to welcome guests, handle inquiries, and coordinate reservations and special services. You will provide information on property amenities, local areas of interest, and arrange services to meet guest requests with a focus on exceptional service.

Located at 30 Pitt Street, Sydney, the role emphasizes professional appearance, strong communication, and a collaborative approach with management to continually improve guest