Pre-Site Coordinator - Construction Admin & Customer Care

Mimosa Homes; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Supportive workplace culture

Remuneration aligned to experience

Growth opportunities

Job summary

Mimosa Homes, a premier builder servicing Melbourne's West, North, South East and Geelong regions, is seeking a full-time Pre-Site Building Administrator Coordinator (Customer Service Officer). You will coordinate pre-site administration from sales approval to handover to the On-Site Construction team, ensuring a seamless customer experience throughout the pre-site journey.

Key duties include client communications, preparing HIA contracts, handling permit applications, conducting signing

Qualifications

• Previous experience in a similar role is required.
• Experience in the Construction industry is required.
• Exposure to OSC software is advantageous.
• Ability to work autonomously and as part of a team.
• Professional presentation skills.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills and ability to engage in verbal interaction with clients.
• Strong work ethic and attention to detail.
• Exceptional organization and time management skills and ability to meet deadlines.

Responsibilities

• Provide communication with clients through all means necessary to keep them informed throughout the pre-site administration process.
• Create and prepare client HIA Building contracts.
• Apply for necessary Permit Applications, including but not limited to: Developer Approvals, Report and Consents, Build Over Easements, Building Permits, PICs, Asset Protections Permits.
• Conduct contract signing appointments.
• Liaise with all internal stake holders through-out the Operational teams to ensure efficient transfer to construction team.
• Meet targets and KPI's as set out by the Operations Manager.

Skills

Construction industry

Autonomous work

Team player

Professional presentation

MS Office

Written communication

Verbal communication

Attention to detail

Time management

Tools

OSC software

Job description

Mimosa Homes, a premier builder servicing Melbourne's West, North, South East and Geelong regions, is seeking a full-time Pre-Site Building Administrator Coordinator (Customer Service Officer). You will coordinate pre-site administration from sales approval to handover to the On-Site Construction team, ensuring a seamless customer experience throughout the pre-site journey.

Key duties include client communications, preparing HIA contracts, handling permit applications, conducting signing