Practice Receptionist - Part Time - Bathurst

PRP Diagnostic Imaging; Bathurst; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Discounted health insurance

Gym membership

Novated leasing

Uniform provided

Flexible working arrangements

Job summary

PRP Diagnostic Imaging in Bathurst requests a dedicated Practice Receptionist to be the frontline contact for patients, delivering excellent customer service with compassion and empathy. You will handle reception, admin tasks, data entry, appointment scheduling, and inquiries while liaising with referring doctors and operating our booking system.

We offer professional development, a supportive team, and flexible arrangements.

Qualifications

• Outstanding customer service and excellent interpersonal skills.
• Ability to maintain strict confidentiality and professionalism.
• Ability to prioritise workload and multi-task in a busy environment.
• Comfortable working as part of a cohesive team and autonomously.
• Ambitious and eager to grow in career.

Responsibilities

• Reception and general administration duties.
• Data entry, appointments and patient enquiries; liaising with referring doctors.
• Operating the booking system; managing scheduling tasks.
• Performing other duties as required by management.

Skills

Customer service

MS Office

Confidentiality

Teamwork

Multitasking

Empathy

Tools

Booking system

Job description

• Bathurst Location | Free Onsite Parking
• Ongoing Commitment to Your Professional Development | Growing Healthcare Organisation

About us:

At PRP Diagnostic Imaging, we take pride in staying at the leading edge of technology and innovation, delivering precise diagnostic imaging and expert reportingand outstanding patient care. Guided by our HEART Values —Humanity, Excellence, Accountability, RespectandTrust— we are committed to providing outstanding care and service at every stage of the patient journey.

With a network of more than 40 practices across Sydney, the Illawarra, the Central Coast, Newcastle and the Hunter, and the Central West of New South Wales, PRP Diagnostic Imaging provides a comprehensive range of diagnostic imaging services, ensuring our patients have access to advanced care close to home. As we continue to grow through new practices, expanded services and investment in leading technology, there has never been a more exciting time to join our team.

We utilise the most advanced technology and employ a team of world-class imaging physicians, specialists, technicians and support staff in a safe and caring environment. We encourage collaboration, a strong work ethic and provide a supportive learning environment. We have an outstanding track record in the professional development of our team.

About the Position

We are currently seeking a dedicatedPractice Receptionistwho provide the very important first contact with our patients. You will need to have great customer service skills, the ability to show compassion and empathy, along with a high standard of administrative abilities.

You will provide excellent service to our patients in accordance with PRP Imaging's values and principles. Your responsibilities will include:

• Reception and general administration duties
• Managing data entry, appointments and patient enquiries;
• Liaising with referring doctors;
• Operating our booking system;
• Performing other duties as required by management

About You:

You must have outstanding customer services with excellent interpersonal skills, particularly compassion and empathy. You will be knowledgeable in MS Office with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances. You must have the ability to prioritise your workload and be able to multi-task in busy environment. You will have the ability to work as part of a cohesive team and work autonomously. You will be ambitious and thrive in an environment where you will be challenged. You will be given the opportunity to grow your career and rewarded for great performance.

In return, we offer:

• Attractive remuneration and benefits (discounted health insurance, gym membership, novated leasing)
• Friendly, diverse and professional team
• Commitment to professional development and education
• Flexible and supportive working arrangements
• Uniform provided

You must have full work rights for Australia to be considered for this position.

PRP is committed to equity diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.