Practice Receptionist - City East

PRP Diagnostic Imaging; Sydney; Vor Ort; AUD 39.000 - 55.000; Teilzeit

Zusammenfassung

PRP Diagnostic Imaging is seeking a patient-focused administrative assistant for a permanent part-time role across City East practices (Alexandria, Moore Park, Zetland) in Sydney. You will deliver front-desk and billing support, helping patients move smoothly through their imaging journey.

You will manage data entry, invoicing, scheduling, and liaise with referring doctors, ensuring accurate information and collaboration with our medical teams. Flexibility on days is required.

Qualifikationen

• Demonstrated customer service focus in a healthcare setting.
• Strong written and verbal communication with patients and referrers.
• Excellent organisational skills and attention to detail in admin tasks.
• Proficient with Microsoft Office and basic IT systems.
• Ability to work both independently and as part of a team with discretion.

Aufgaben

• Provide exceptional front-desk and administrative support across multiple practices.
• Handle data entry, invoicing, scheduling, and billing for patients.
• Liaise with referring doctors and ensure smooth patient flow from reception to exams.
• Operate the booking system and maintain accurate records.

Kenntnisse

Customer service excellence

Excellent communication

Organisational skills

Attention to detail

Microsoft Office proficiency

Teamwork and independence

Tools

Booking system

Jobbeschreibung

• Permanent Part Time Opportunity | Flexibility on Number of Days
• City East Locations | Diverse Patient Case Mix
• Patient-Facing Roles | Growing Diagnostic Imaging Company

About Us

At PRP Diagnostic Imaging, we take pride in staying at the leading edge of technology and innovation, delivering precise diagnostic imaging and expert reportingand outstanding patient care.Guided by our HEART Values —Humanity, Excellence, Accountability, RespectandTrust— we are committed to providing outstanding care and service at every stage of the patient journey.

With a network of more than 40 practices across Sydney, the Illawarra, the Central Coast, Newcastle and the Hunter, and the Central West of New South Wales, PRP Diagnostic Imaging provides a comprehensive range of diagnostic imaging services, ensuring our patients have access to advanced care close to home. As we continue to grow through new practices, expanded services and investment in leading technology, there has never been a more exciting time to join our team.

We utilise the most advanced technology and employ a team of world-class imaging physicians, specialists, technicians and support staff in a safe and caring environment. We encourage collaboration, a strong work ethic and provide a supportive learning environment. We have an outstanding track record in the professional development of our team.

About the Position

You will join our City East team that are based at our practice located at Alexandria, Moore Park and Zetland. Our practices offer the opportunity to work with a diverse patient case mix in a supportive and collaborative team environment.

Flexibility to work across all practices will be required. You will provide exceptional customer service and administration. You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of patients from reception to their exams. You will complete all billing and invoicing for our patients, liaise with referring doctors and operate our booking system.

Our practices offer a comprehensive range of diagnostic imaging services, including general X-ray, CT, MRI, Ultrasound and PET, providing exposure to a diverse range of patients and clinical services.

About You

We are looking for enthusiastic, organised and patient-focused individuals who thrive in a healthcare environment and take pride in delivering exceptional customer service.

To be successful in this role, you will demonstrate:

• Exceptional customer service skills, with a compassionate, empathetic and professional approach to patient care.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with patients, colleagues and referring doctors.
• Strong organisational skills, attention to detail and the ability to prioritise competing demands in a fast-paced environment.
• Proficiency in Microsoft Office and confidence in learning new systems and technology.
• A commitment to maintaining patient confidentiality, accuracy and professionalism at all times.
• The ability to work both independently and collaboratively as part of a supportive team.
• A proactive, adaptable and positive attitude, with a willingness to learn and embrace new challenges.

You must have full work rights for Australia to be considered for this position.

PRP is committed to equity diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.