Practice Receptionist - Newcastle Metro Region (12-month Fixed Term)

PRP Diagnostic Imaging; Newcastle-Maitland; Vor Ort; AUD 60.000 - 72.000; Vollzeit

Benefits dieser Stelle

Remuneration & benefits

Discounted health insurance

Gym membership

Professional development

State-of-the-art equipment

Friendly team

Flexible working arrangements

Zusammenfassung

PRP Diagnostic Imaging in Newcastle is seeking a patient-focused receptionist for a 12-month fixed term full-time position. You will be the first contact for patients, answer phones, manage bookings, and support billing and invoicing while ensuring accurate data entry.

Working with our medical teams across Nuclear Medicine, Radiography and Ultrasound, you will help transition patients from reception to their procedures, maintain confidentiality and provide exceptional customer service in a busy

Qualifikationen

• Outstanding customer service with excellent interpersonal skills.
• Proficient in MS Office and data management with confidentiality.
• Ability to prioritise, multi-task and work in a busy environment.
• Able to work as part of a cohesive team and autonomously.
• Ambitious and growth‑minded, able to develop in role.

Aufgaben

• Be the first contact for patients in person and over the phone.
• Provide exceptional customer service and administration throughout patient journey.
• Ensure data entered and reviewed is accurate and up to date.
• Complete billing and invoicing for patients.
• Liaise with referring doctors and operate the booking system.

Kenntnisse

Customer service

MS Office

Confidentiality

Multitasking

Teamwork

Tools

Booking system

Jobbeschreibung

• Full Time Opportunity | 12-month Fixed Term Contract
• Newcastle Metro Region | Ongoing Commitment to Development
• Patient Facing Position | Growing Diagnostic Imaging Company

About Us

At PRP Diagnostic Imaging, we take pride in staying at the leading edge of technology and innovation, delivering precise diagnostic imaging and expert reportingand outstanding patient care. Guided by our HEART Values -Humanity, Excellence, Accountability, RespectandTrust- we are committed to providing outstanding care and service at every stage of the patient journey.

About the Position

This position is a 12-month fixed term contract full time position that will see you rotate through our practices located at in the Newcastle Metro region. We offer a waide range of Diagnostic Imaging services including, Nuclear Medicine, Radiography and Ultrasound. You will be responsible for managing the important first contact with our patients both in person and over the phone. You will provide exceptional customer service and administration. You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of patients from reception to their procedure. You will complete all billing and invoicing for our patients, liaise with referring doctors and operate our booking system.

About You

You must have outstanding customer services with excellent interpersonal skills, particularly compassion and empathy. You will be knowledgeable in MS Office with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances. You must have the ability to prioritise your workload and be able to multi-task in busy environment. You will have the ability to work as part of a cohesive team and work autonomously. You will be ambitious and thrive in an environment where you will be challenged. You will be given the opportunity to grow your career and rewarded for great performance.

What We Offer

• Attractive remuneration and benefits (discounted health insurance and gym membership)
• Industry leading professional development and education
• New state of the art equipment
• Friendly, diverse and professional team
• Flexible and supportive working arrangements

Our Values

We put care into everything we do. We are courageous and accountable. Our reputation is outstandingand we trust and empower each other. Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.

You must have full work rights for Australia to be considered for this position.

PRP is committed to equity diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.