Practice Manager – Ft Job Id: 2309

Doctors Secretarial Agency; Melbourne; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Car park provided

Job summary

Doctors Secretarial Agency is seeking a Practice Manager for an inner city specialist surgical practice in Melbourne. This full-time role offers responsibility for day-to-day operations, surgical scheduling, Medicare billing and patient coordination, with autonomy to optimise workflows.

The successful candidate will have 3–5 years in a specialist surgical setting, familiarity with medical software, and strong organisational and communication skills. Car parking is provided.

Qualifications

• Minimum 3–5 years’ experience in a specialist surgical practice
• Experience coordinating surgical bookings
• Strong understanding of Medicare and private health funds billing
• Proficiency with medical practice management software (Mediflex preferred)

Responsibilities

• Oversee daily practice operations and workflow
• Coordinate patient consultations and surgical bookings
• Liaise with patients, hospitals, theatres and anaesthetic groups
• Manage billing for consultations and surgeries including Medicare and private funds
• Maintain up-to-date fee schedules and patient records

Skills

Medicare knowledge

Medical billing

Communication skills

Organisational skills

Surgical coordination

Tools

Mediflex software

Job description

• PERMANENT FULL-TIME
• PRACTICE MANAGER
• INNER CITY LOCATION
• CAR PARK PROVIDED

A Role Where Your Expertise Makes a Difference

Looking for more than just another medical administration role? This is an exciting opportunity to join a highly regarded specialist surgical practice in a full-time position offering an excellent salary, on-site car parking and a varied, rewarding role where your experience is genuinely valued.

You’ll have genuine ownership across the day-to-day operations of the practice, working closely with the specialist surgeon to coordinate consultations, complex surgical bookings and patient care. With a diverse and rewarding workload spanning practice operations, surgical scheduling, Medicare and private health billing, financial administration and patient coordination, you’ll be trusted to use your expertise, make decisions and keep everything running seamlessly.

Offering full-time employment, Monday to Friday – 38 hours per week.

Duties will include:

• Oversee the daily operations of the practice
• Coordinate patient consultations and surgical bookings
• Liaise with patients, hospitals, operating theatres and anaesthetic groups
• Coordinate additional consulting sessions where required
• Manage consulting and surgical billing
• Process Medicare, private health fund and self-funded patient accounts
• Provide patients with information regarding consultations, surgery fees, rebates and payment options
• Understand patient requirements to schedule appointments and surgery appropriately
• Ensure balanced consulting lists and efficient surgical schedules
• Maintain and update Medicare, AMA and private health fund fee schedules
• Interpret and explain surgical fee structures and Medicare billing rules
• Manage practice banking, receipting and payment reconciliation
• Coordinate doctor billing and Melbourne ENT Associate payments
• Order office and medical supplies
• Maintain accurate patient records using specialist medical software
• Support the delivery of outstanding patient service at all times

Essential Criteria:

• Minimum 3–5 years’ experience working in a specialist surgical practice
• Mediflex software system (not essential)
• Previous surgical rooms experience (ideally ENT), coordinating surgical bookings
• Strong understanding of Medicare, private health funds and medical billing
• Excellent organisational and time management skills
• High level of attention to detail
• Outstanding communication and interpersonal skills
• Ability to multitask in a fast-paced specialist environment
• Proficiency with medical practice management software

A generous salary will be negotiated. Opportunity to work alongside a respected ENT Specialist. Friendly and supportive team environment. Diverse and rewarding role with autonomy. Long-term career opportunity within a well-established specialist practice.

Please quote reference number 2309 when enquiring about the role.