Surgical Practice Manager — ENT Operations Lead

Doctors Secretarial Agency; Melbourne; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

CAR PARK PROVIDED

Résumé du poste

Doctors Secretarial Agency is seeking a Practice Manager for an inner-city specialist surgical practice in Melbourne. You will oversee daily operations, coordinate consults and surgical bookings, and manage Medicare and private health billing while ensuring excellent patient service.

The role offers 38 hours per week, with on-site car parking and a supportive team. You will partner with a specialist surgeon and have autonomy in day-to-day decisions in a well-established practice.

Qualifications

• Minimum 3–5 years' experience in a specialist surgical practice.
• Mediflex software experience (not essential).
• Experience coordinating surgical bookings, ideally ENT.
• Strong understanding of Medicare, private health funds and medical billing.
• Excellent organisational and time management skills.
• Outstanding communication and interpersonal skills.

Responsabilités

• Oversee the daily operations of the practice.
• Coordinate patient consultations and surgical bookings.
• Liaise with patients, hospitals, operating theatres and anaesthetic groups.
• Coordinate additional consulting sessions where required.
• Manage consulting and surgical billing.
• Process Medicare, private health fund and self-funded patient accounts.
• Provide patients with information regarding consultations, surgery fees, rebates and payment options.
• Understand patient requirements to appropriately schedule appointments and surgery.
• Ensure balanced consulting lists and efficient surgical schedules.
• Maintain and update Medicare, AMA and private health fund fee schedules.
• Interpret and explain surgical fee structures and Medicare billing rules.
• Manage practice banking, receipting and payment reconciliation.
• Coordinate doctor billing and Melbourne ENT Associate payments.
• Order office and medical supplies.
• Maintain accurate patient records using specialist medical software.
• Support the delivery of outstanding patient service at all times.

Connaissances

Surgical practice experience

Medicare & medical billing

Medical administration

Organisational skills

Communication skills

Multitasking

Mediflex software

Patient coordination

Outils

Mediflex

Description du poste

Doctors Secretarial Agency is seeking a Practice Manager for an inner-city specialist surgical practice in Melbourne. You will oversee daily operations, coordinate consults and surgical bookings, and manage Medicare and private health billing while ensuring excellent patient service.

The role offers 38 hours per week, with on-site car parking and a supportive team. You will partner with a specialist surgeon and have autonomy in day-to-day decisions in a well-established practice.