Practice Manager

Hostingersite; Sydney; On-site; AUD 90,000 - 120,000; Part time

Job summary

Orudra Mindspace is seeking an experienced Practice Manager to oversee day-to-day operations in a private specialist clinic. The role blends front-desk reception duties with administrative leadership, operational management, and practice support, reporting to the Director on a weekly or fortnightly basis.

The ideal candidate will bring healthcare administration experience, strong organisation, and proactive problem-solving to help grow the clinic and enhance patient experiences.

Qualifications

• Experience in practice management or senior healthcare administration.
• Proven ability to manage front-desk and admin operations.
• Knowledge of Medicare and private billing.
• Proficiency with medical software and digital systems.

Responsibilities

• Provide a warm, professional, and welcoming experience for patients and visitors.
• Manage appointments, scheduling, recalls, and clinic communications.
• Coordinate patient onboarding and administrative processes.
• Support clinicians with day-to-day administrative and operational tasks.
• Manage billing, invoicing, Medicare claims, and private billing processes.
• Maintain accurate patient records and ensure confidentiality standards are upheld.
• Liaise professionally with GPs, specialists, allied health providers, insurers, and external stakeholders.
• Support efficient clinic operations and help improve workflows and systems.
• Assist with rostering, supply management, and general practice coordination.
• Handle enquiries and resolve issues in a calm, professional, and solutions-focused manner.
• Develop, implement, and refine policies and procedures to support best-practice operations.
• Contribute to a positive, collaborative, and supportive workplace culture.
• Ensure compliance with healthcare regulations, industry standards, and accreditation requirements.

Skills

Organisational skills

Communication skills

Medicare knowledge

Billing experience

Team coordination

Tools

Halaxy

Gentu

Best Practice

Zedmed

Job description

Orudra Mindspace is a growing private specialist clinic dedicated to delivering a high standard of patient care within a professional, welcoming, and supportive environment. Our focus is on creating a seamless experience for both patients and clinicians through strong systems, excellent service, and collaborative teamwork. We are currently seeking an experienced and motivated Practice Manager to join our team. This position is ideal for someone who enjoys combining patient-facing responsibilities with administration, operational coordination, and practice support.In this role, you will play a key part in the smooth day-to-day running of the clinic, supporting clinicians, enhancing the patient experience, and helping the practice continue to grow and evolve.

The Opportunity

This role is available on either a part-time or full-time basis, depending on the successful applicant's availability and experience.

This is a senior role that combines front-desk reception duties with administrative leadership, operational management, practice support, and contributing to the ongoing development and growth of the clinic. You will report directly to the Director on a weekly or fortnightly basis.

Role

Employment Part-time or full-time

Setting Private specialist clinic

Reports to Director

Key Responsibilities

You will:

Provide a warm, professional, and welcoming experience for patients and visitors.

Manage appointments, scheduling, recalls, and clinic communications.

Coordinate patient onboarding and administrative processes.

Support clinicians with day-to-day administrative and operational tasks.

Manage billing, invoicing, Medicare claims, and private billing processes.

Maintain accurate patient records and ensure confidentiality standards are upheld.

Liaise professionally with GPs, specialists, allied health providers, insurers, and external stakeholders.

Support efficient clinic operations and help improve workflows and systems.

Assist with rostering, supply management, and general practice coordination.

Handle enquiries and resolve issues in a calm, professional, and solutions-focused manner.

Develop, implement, and refine policies and procedures to support best-practice operations.

Contribute to a positive, collaborative, and supportive workplace culture.

Ensure compliance with healthcare regulations, industry standards, and accreditation requirements.

About You

The ideal candidate will:

Have previous experience in practice management or senior healthcare administration.

Be highly organised, with strong attention to detail.

Demonstrate excellent communication and interpersonal skills.

Present professionally and build strong relationships with patients and colleagues.

Be able to manage multiple tasks and priorities in a fast-paced environment.

Enjoy improving systems and finding practical solutions to operational challenges.

Be confident using medical software and digital systems.

Have sound knowledge of Medicare billing and private billing procedures.

Work effectively both independently and within a team environment.

Show initiative, reliability, and a proactive approach to their work.

Possess excellent written and spoken English communication skills.

Hold Australian permanent residency or unrestricted working rights.

Highly Regarded Experience

The following experience will be viewed favourably, although training can be provided for the right candidate:

Experience within a specialist medical or allied health setting Knowledge of Medicare, DVA, Workers Compensation, or third-party billing processes Familiarity with Halaxy, Gentu, Best Practice, Zedmed, or similar practice management software Strong operational coordination and administrative capabilities Experience supporting multiple clinicians within a busy healthcare practice

Why Join Us?

Be part of a professional, supportive, and growing healthcare practice.

Opportunity to grow into a larger operations or practice management role over time.

Work closely with experienced clinicians and healthcare professionals.

Help shape systems, workflows, and the patient experience within the clinic.

Ongoing learning and development opportunities.

Convenient and professional clinic environment.