Practice Manager - Medical Clinic

Mediq Wallan Medical Centre; Melbourne; Sur place; AUD 42 000 - 62 000; Temps partiel

Résumé du poste

Mediq Wallan Medical Centre is seeking an experienced Practice Manager to oversee daily clinic operations and lead a supportive team in Wallan, VIC. The role focuses on financial and administrative systems, quality improvement, and patient service delivery.

The ideal candidate will have 12+ months in practice management, strong Medicare/MBS knowledge, and proficiency with Xero and practice software. Flexible hours across ~20 per week with a patient-centered culture.

Qualifications

• Minimum 12 months' experience in a Practice Manager or senior administration role within a General Practice.
• Experience processing payroll and financial tasks using Xero (or similar systems).
• Proficient in Medical Director, Pracsoft and HotDoc (or similar practice management software).
• Strong understanding of Medicare and the MBS.
• Current CPR certificate (or willingness to obtain).

Responsabilités

• Oversee the day-to-day operations of the clinic.
• Manage financial processes including billings, payroll, invoicing and accounts.
• Lead and support staff through recruitment, training and performance management.
• Implement and maintain quality improvement initiatives.
• Lead clinic accreditation and compliance processes.
• Manage patient feedback and complaints professionally.
• Supervise and support the admin and nursing team, including regular team meetings.
• Provide front desk support and cover during staff leave as required.
• Liaise with and support clinic doctors
• Work closely and collaboratively with the Director to achieve business and service goals.

Connaissances

Practice management

Payroll

Xero

Medicare knowledge

Outils

Medical Director

Pracsoft

HotDoc

MS Office

Description du poste

This is a rewarding and exciting opportunity for an experienced Practice Manager to play a key role in the continued growth and success of the clinic. You will oversee the day-to-day operations of the practice, lead and support the team, manage financial and administrative systems, and ensure the smooth delivery of healthcare services at the highest standard. This is a part-time role (approximately 20 hours per week) with flexible hours to suit the right candidate.

Key responsibilities

• Oversee the day-to-day operations of the clinic
• Manage financial processes including billings, payroll, invoicing and accounts
• Lead and support staff through recruitment, training and performance management
• Implement and maintain quality improvement initiatives
• Lead clinic accreditation and compliance processes
• Manage patient feedback and complaints professionally
• Supervise and support the admin and nursing team, including regular team meetings
• Provide front desk support and cover during staff leave as required
• Liaise with and support clinic doctors
• Work closely and collaboratively with the Director to achieve business and service goals

About you

• Minimum 12 months' experience in a Practice Manager or senior administration role within a General Practice setting
• Experience processing payroll and financial tasks using Xero (or similar systems)
• Proficient in Medical Director, Pracsoft and HotDoc (or similar practice management software)
• Strong understanding of Medicare and the MBS
• Current CPR certificate (or willingness to obtain)
• Self-motivated and quick to learn
• Demonstrate strong leadership, integrity and professionalism
• Show initiative and actively seek opportunities to improve processes
• Be flexible, adaptable and highly organised
• Have strong computer and administrative skills

About us

We are an established and highly regarded medical clinic located in Wallan, committed to providing high-quality, patient-centred healthcare. Our clinic is known for its warm, welcoming environment and close-knit, supportive team culture. We take pride in building strong relationships with our patients and creating a workplace where staff feel valued, respected and empowered.