Practice Manager

SQ Cardiology; Cleveland; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Supportive team environment

Well-established specialist cardiology

Hands-on management role

Training and development

Job summary

SQ Cardiology in Cleveland, Australia seeks an experienced Practice Manager to lead the daily operations of a busy specialist cardiology clinic. You will manage the administrative team, coordinate clinic workflow, and ensure efficient billing, documentation, and patient care processes.

The role emphasises hands-on leadership, strong organisational skills, and collaboration with cardiologists and staff to maintain outstanding patient experiences.

Qualifications

• Previous experience as a Practice Manager within a medical practice is essential.
• Strong leadership and staff management skills.
• Experience with medical billing, Medicare and private patient billing.
• Excellent organisational and multitasking skills.
• Strong communication and interpersonal skills.
• High attention to detail and accuracy.
• Confident managing competing priorities in a busy medical environment.
• Ability to work independently while also being a supportive team leader.
• Professional and patient-focused approach.
• Experience within a specialist medical practice is highly regarded.
• Experience with Xestro is highly regarded but not essential.

Responsibilities

• Oversee the day-to-day operations of the practice.
• Lead, support and manage the reception and administration team.
• Coordinate staff rosters and ensure appropriate clinic coverage.
• Manage staff training, workflow and performance.
• Oversee consultation, cardiac investigation and inpatient billing.
• Monitor outstanding billing and follow up unresolved items.
• Ensure patient registrations, referrals and documentation are accurate and up to date.
• Coordinate the distribution and follow-up of cardiac investigation reports.
• Liaise with Cardiologists, patients, referring doctors and external providers.
• Coordinate operational meetings, agendas and meeting minutes.
• Manage day-to-day staffing and operational issues.
• Maintain practice procedures, staff documentation and compliance requirements.
• Support the smooth running and continuous improvement of practice systems and processes.

Skills

Leadership

Staff management

Medical billing

Organisational skills

Communication

Attention to detail

Prioritisation

Independence

Patient-focused

Specialist medical practice experience

Xestro experience

Tools

Xestro

Job description

Practice Manager

About Us

SQ Cardiology is a specialist cardiology practice based in Cleveland, dedicated to delivering high-quality, patient-centred cardiac care.

We are a growing and supportive team committed to excellent service, efficient operations and strong patient relationships.

About the Role

We are seeking an experienced, organised and approachable Practice Manager to lead the day-to-day operations of our specialist cardiology practice.

This is a hands‑on role for someone who enjoys leading and supporting a team, working closely with doctors and ensuring a busy medical practice runs smoothly and efficiently.

Working closely with our Cardiologists and Directors, you will oversee the administrative team, coordinate daily practice operations and help maintain a positive experience for both our patients and staff.

Key Responsibilities

• Oversee the day-to-day operations of the practice
• Lead, support and manage the reception and administration team
• Coordinate staff rosters and ensure appropriate clinic coverage
• Manage staff training, workflow and performance
• Oversee consultation, cardiac investigation and inpatient billing
• Monitor outstanding billing and follow up unresolved items
• Ensure patient registrations, referrals and documentation are accurate and up to date
• Coordinate the distribution and follow-up of cardiac investigation reports
• Liaise with Cardiologists, patients, referring doctors and external providers
• Coordinate operational meetings, agendas and meeting minutes
• Manage day-to-day staffing and operational issues
• Maintain practice procedures, staff documentation and compliance requirements
• Support the smooth running and continuous improvement of practice systems and processes

About You

• Previous experience as a Practice Manager within a medical practice is essential
• Strong leadership and staff management skills
• Experience with medical billing, Medicare and private patient billing
• Excellent organisational and multitasking skills
• Strong communication and interpersonal skills
• High attention to detail and accuracy
• Confident managing competing priorities in a busy medical environment
• Ability to work independently while also being a supportive team leader
• Professional and patient-focused approach
• Experience within a specialist medical practice is highly regarded
• Experience with Xestro is highly regarded but not essential

What We Offer

• Supportive and friendly team environment
• Well-established specialist cardiology practice
• Varied and hands‑on management role
• Opportunity to work closely with an experienced team of Cardiologists
• Ongoing support and training
• Opportunity to contribute to the continued growth and development of the practice

If you are an experienced Medical Practice Manager who enjoys leading a team and being actively involved in the day‑to‑day running of a busy practice, we would love to hear from you.