Practice Manager

Ausdocs Holdings Group; Cairns Regional; On-site; AUD 110,000 - 150,000; Full time

Job summary

Ausdocs Holdings Group is seeking a hands-on Practice Manager to lead our clinical and administrative teams in Cairns. You will drive performance, oversee operations, and foster continuous improvement to deliver exceptional patient experiences.

Responsibilities include staff development, compliance, budgeting, billing, and implementing efficiency initiatives. The ideal candidate has healthcare administration experience, strong leadership, and a proactive, growth-minded mindset.

Qualifications

• Experience in practice management, healthcare administration, or a senior medical reception role.
• Proven leadership and team development skills.
• Strong organisational, communication, and problem-solving abilities.
• Experience with Best Practice, Cubiko, Tanda, or similar medical software.
• Understanding of Medicare, private billing, and compliance requirements.
• A proactive mindset with a passion for growth, optimisation, and continuous improvement.

Responsibilities

• Lead, mentor, develop, and grow a high-performing team.
• Drive operational efficiency, workflow optimisation, and continuous improvement initiatives.
• Oversee scheduling, patient flow, and reception operations.
• Ensure compliance with accreditation, Medicare, and regulatory requirements.
• Manage budgets, billing, and financial performance.
• Maintain policies and procedures that support a safe, professional, and patient-focused environment.

Skills

Practice management

Healthcare administration

Senior medical reception

Tools

Best Practice

Cubiko

Tanda

Job description

About The Role

As Practice Manager, you will lead our clinical and administrative teams, strengthen practice performance, and champion continuous improvement. You will oversee operations, staff development, compliance, and financial performance while creating an exceptional experience for both patients and team members.

Key Responsibilities

• Lead, mentor, develop, and grow a high-performing team.
• Drive operational efficiency, workflow optimisation, and continuous improvement initiatives.
• Oversee scheduling, patient flow, and reception operations.
• Ensure compliance with accreditation, Medicare, and regulatory requirements.
• Manage budgets, billing, and financial performance.
• Maintain policies and procedures that support a safe, professional, and patient-focused environment.

About You

• Experience in practice management, healthcare administration, or a senior medical reception role.
• Proven leadership and team development skills.
• Strong organisational, communication, and problem-solving abilities.
• Experience with Best Practice, Cubiko, Tanda, or similar medical software.
• Understanding of Medicare, private billing, and compliance requirements.
• A proactive mindset with a passion for growth, optimisation, and continuous improvement.

Why Join Us?

• Opportunity to lead and shape a growing practice and team.
• Supportive and collaborative workplace culture.
• Comprehensive handover and training.
• Competitive salary package.
• Ongoing professional development opportunities.

If you are passionate about developing people, improving systems, and driving practice success, we'd love to hear from you.