Medical Administration

SQ Cardiology; Cleveland; On-site; AUD 34,000 - 44,000; Part time

Job summary

SQ Cardiology in Cleveland, Queensland, is seeking a friendly Medical Receptionist to join our team for part-time hours across three days per week. You will be the first point of contact, ensuring a welcoming patient experience, handling phone inquiries, and coordinating clinic bookings with accuracy.

The role requires at least 1 year of medical receptionist experience and familiarity with Medicare billing.

Qualifications

• Minimum 1 year experience as a Medical Receptionist.
• Experience within a specialist medical practice is highly regarded.
• Experience with Medicare and private patient billing.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Professional phone manner with the ability to manage high call volumes.
• High attention to detail and accuracy.
• Ability to prioritise tasks in a busy environment.
• Experience with Xestro is highly regarded but not essential.
• A friendly, professional and patient-focused approach.

Responsibilities

• Greet and check in patients in a warm and professional manner.
• Manage a busy phone line with excellent etiquette and efficiency.
• Schedule appointments and coordinate clinic bookings.
• Process patient check-outs, including private and Medicare billing and payments.
• Maintain accurate patient records and complete data entry.
• Ensure patient registration details, referrals and documentation are accurate and up to date.
• Liaise with Cardiologists, referring doctors and external providers.
• Assist with the distribution and management of cardiac investigation reports.
• Assist with general administrative duties to support daily clinic operations.
• Prepare consulting rooms and assist with opening and closing procedures.
• Maintain strict patient privacy and confidentiality.
• Work closely with the Practice Manager and wider administration team.

Skills

Professional phone manner

Multitasking

Organisational skills

Communication

Attention to detail

Patient-focused

Team player

Tools

Xestro

Medicare billing

Job description

Medical Receptionist – Part Time (3 Days Per Week)

About Us

SQ Cardiology is a specialist cardiology practice based in Cleveland, dedicated to delivering high-quality, patient-centred cardiac care.

We are a growing and supportive team committed to excellent service, efficient operations and strong patient relationships.

About the Role

From the moment a patient walks through our door or calls the clinic, they should feel welcomed and supported. As the first point of contact, your role is essential in shaping the patient experience.

We are seeking a friendly, reliable and experienced Medical Receptionist to join our team three days per week.

This role is ideal for someone who thrives in a busy specialist medical environment, works well as part of a team and takes pride in providing exceptional patient care.

The position is for three days per week, with the opportunity to assist with additional shifts for sick leave and annual leave cover as required.

Key Responsibilities

Greet and check in patients in a warm and professional manner

Manage a busy phone line with excellent etiquette and efficiency

Schedule appointments and coordinate clinic bookings

Process patient check-outs, including private and Medicare billing and payments

Maintain accurate patient records and complete data entry

Ensure patient registration details, referrals and documentation are accurate and up to date

Liaise with Cardiologists, referring doctors and external providers

Assist with the distribution and management of cardiac investigation reports

Assist with general administrative duties to support daily clinic operations

Prepare consulting rooms and assist with opening and closing procedures

Maintain strict patient privacy and confidentiality

Work closely with the Practice Manager and wider administration team

About You

Minimum 1 year experience as a Medical Receptionist is essential

Experience within a specialist medical practice is highly regarded

Experience with Medicare and private patient billing

Strong organisational and multitasking skills

Excellent communication and interpersonal skills

Professional phone manner with the ability to manage high call volumes

High attention to detail and accuracy

Ability to prioritise tasks in a busy environment

Ability to work both independently and as part of a team

Experience with Xestro is highly regarded but not essential

A friendly, professional and patient-focused approach

What We Offer

Supportive and friendly team environment

Varied role within a busy clinical environment

Ongoing support and training

Opportunity for additional hours to cover annual and sick leave

If you are an experienced Medical Receptionist who enjoys working in a busy, patient-focused environment, we would love to hear from you.

APPLICATIONS CLOSE FRIDAY 25TH SEPTEMBER