Practice Co-ordinator

Avant; Randwick City Council; On-site; AUD 55,000 - 90,000; Full time

Benefits offered by this job

Flexible employment arrangements

Supportive and professional working环境

Opportunity to work with an specialist

Job summary

Avant is seeking an experienced Practice Co-ordinator to oversee the day-to-day operations of a busy specialist practice, ensuring a professional, caring and efficient experience for patients and clinicians.

The role involves managing workflows, coordinating appointments, handling communications and billing, and liaising with hospitals and providers. Flexible arrangements including casual, part-time, full-time or job-share are available.

Qualifications

• Experience in specialist medical practices or private hospitals is required.
• Strong knowledge of Medicare and MBS item numbers.
• Experience with private health fund claiming and patient billing.
• Ability to manage patient records, data security and compliance.

Responsibilities

• Manage daily practice operations and workflows.
• Coordinate patient appointments, surgery bookings and communications.
• Handle calls, emails and correspondence.
• Liaise with hospitals, anaesthetists and external providers.
• Process patient accounts and outstanding invoices.
• Administer Medicare/MBS and private health fund billing.
• Review claim exceptions and maintain accurate patient records.
• Support quality improvement and compliance activities.
• Monitor practice systems and identify improvement opportunities.
• Ensure data security and privacy of patient information.

Skills

Medical administration

Medicare billing

MBS item numbers

Private health fund claiming

Patient billing and accounts

Practice workflows

Gentu

Microsoft Office

Tools

Gentu

Microsoft Office

Job description

Are you an experienced medical administration professional looking for a rewarding role in a specialist private practice where you can truly make an impact?

We are seeking a highly organised and proactive Practice Co-ordinator to oversee the day to day operations of a busy specialist practice. This is a diverse and autonomous role suited to someone who enjoys managing patient journeys, coordinating clinical and administrative functions, and ensuring exceptional service delivery.

This position offers flexibility and could suit an experienced Practice Manager, Medical Receptionist, Practice Co-ordinator or Healthcare Administrator seeking casual, part time, full time or job share arrangements.

About the Role

As the Practice Co-ordinator, you will be responsible for the smooth operation of the practice, supporting both patients and the specialist clinician while ensuring a professional, caring and efficient experience for all stakeholders.

Key responsibilities include:

• Managing daily practice operations and workflows

• Coordinating patient appointments, surgery bookings and patient communications

• Managing incoming calls, emails and correspondence

• Liaising with hospitals, anaesthetists, allied health providers and external stakeholders

• Processing patient accounts and outstanding invoices

• Managing Medicare, MBS and private health fund billing

• Reviewing and resolving health fund claim exceptions

• Maintaining accurate patient records and data security

• Supporting quality improvement and compliance activities

• Monitoring practice systems and identifying opportunities for improvement

About You

To be successful in this role, you will bring:

Previous experience working within a specialist medical practice, private hospital environment, or healthcare administration role

Strong knowledge of:

• Medicare billing and MBS item numbers

• Private health fund claiming processes

• Patient billing and account management

• Medical administration and practice workflows

The ability to work independently and confidently when the specialist is consulting, operating or off-site

Exceptional organisational and time management skills

Strong communication skills and a professional, compassionate approach to patient care

Excellent computer skills and confidence using practice management software and Microsoft Office

Desirable

• Experience using Gentu practice management software

• Experience coordinating surgical lists and hospital bookings

• Understanding of quality improvement, accreditation and compliance requirements within healthcare settings

What We Offer

• Flexible employment arrangements (casual, part-time, full-time or job share)

• Supportive and professional working environment

• Opportunity to work closely with an experienced specialist clinician

• Diverse and autonomous role with genuine responsibility

• Competitive remuneration based on experience