Practice Manager

Ausdocs Holdings Group; Cairns Regional; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Professional development opportunities

Job summary

Ausdocs Holdings Group is seeking a Practice Manager to lead our general practice in Cairns, Queensland. You will oversee clinical and administrative teams, drive performance, and ensure smooth operations with a focus on patient experience and staff development.

Join a supportive team culture with opportunities for ongoing professional development and competitive remuneration as you implement improvements across scheduling, billing, compliance, and service delivery.

Qualifications

• Experience in practice management or senior medical reception.
• Proven leadership and team development skills.
• Strong organisational, communication and problem-solving abilities.
• Experience with Best Practice, Cubiko, Tanda, or similar medical software.
• Understanding of Medicare, private billing, and compliance requirements.
• Proactive mindset with a passion for growth, optimisation, and continuous improvement.

Responsibilities

• Lead, mentor, develop, and grow a high-performing team.
• Drive operational efficiency, workflow optimisation, and continuous improvement initiatives.
• Oversee scheduling, patient flow, and reception operations.
• Ensure compliance with accreditation, Medicare, and regulatory requirements.
• Manage budgets, billing, and financial performance.
• Maintain policies and procedures that support a safe, professional, and patient-focused environment.

Skills

Leadership & team development

Organisational skills

Communication skills

Problem-solving

Medicare & private billing knowledge

Tools

Best Practice software

Cubiko

Tanda

Job description

Are you an experienced healthcare leader or senior medical administration professional ready to take the next step? We are seeking a Practice Manager to lead and grow our team, drive practice optimisation, and ensure the smooth, efficient operation of our busy and welcoming general practice.

About The Role

As Practice Manager, you will lead our clinical and administrative teams, strengthen practice performance, and champion continuous improvement. You will oversee operations, staff development, compliance, and financial performance while creating an exceptional experience for both patients and team members.

Key Responsibilities

• Lead, mentor, develop, and grow a high-performing team.
• Drive operational efficiency, workflow optimisation, and continuous improvement initiatives.
• Oversee scheduling, patient flow, and reception operations.
• Ensure compliance with accreditation, Medicare, and regulatory requirements.
• Manage budgets, billing, and financial performance.
• Maintain policies and procedures that support a safe, professional, and patient-focused environment.

About You

• Experience in practice management, healthcare administration, or a senior medical reception role.
• Proven leadership and team development skills.
• Strong organisational, communication, and problem-solving abilities.
• Experience with Best Practice, Cubiko, Tanda, or similar medical software.
• Understanding of Medicare, private billing, and compliance requirements.
• A proactive mindset with a passion for growth, optimisation, and continuous improvement.

Why Join Us?

• Opportunity to lead and shape a growing practice and team.
• Supportive and collaborative workplace culture.
• Comprehensive handover and training.
• Competitive salary package.
• Ongoing professional development opportunities.

If you are passionate about developing people, improving systems, and driving practice success, we'd love to hear from you.