Remote Policy Acknowledgement Tracker - Office Admin

Hrstalentsolutions; Nowra; Remote; AUD 57,000 - 60,000; Full time

Job summary

Hrstalentsolutions in Australia is seeking a Policy Acknowledgement Tracker to handle remote office administration tasks. You will maintain an updated acknowledgement log, track confirmations, and follow the employer's reminder procedures.

No policy interpretation required; you'll work with online lists, manage responses, send courteous reminders, and report on notices sent, confirmations, undelivered messages, and outstanding items. Training provided.

Qualifications

• No HR or compliance experience required.
• Customer service, office administration, list maintenance or volunteer coordination helpful.
• Employer will train on tracker, document access rules, and reminder timing.

Responsibilities

• Compare distribution list with incoming acknowledgement records.
• Update the online tracker for confirmations and pending responses.
• Send courteous reminders according to the provided schedule.
• Check returned emails and report addresses that need correction.
• Identify duplicate names or uncertain confirmations for review.
• Keep the current document link in the approved communication.
• Prepare a simple status summary for the document owner.
• Route policy-content questions to someone authorized to answer them.

Skills

Customer service

Office administration

List maintenance

Volunteer coordination

Email handling

Tools

Online spreadsheets

Email clients

Job description

Hrstalentsolutions in Australia is seeking a Policy Acknowledgement Tracker to handle remote office administration tasks. You will maintain an updated acknowledgement log, track confirmations, and follow the employer's reminder procedures.

No policy interpretation required; you'll work with online lists, manage responses, send courteous reminders, and report on notices sent, confirmations, undelivered messages, and outstanding items. Training provided.