Planning and Scheduling Coordinator

Mathiou Services; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Job summary

Mathiou Services on the Gold Coast is seeking a driven, highly organized Scheduling Coordinator to lead the coordination of scheduled works and project requests. You will work closely with trades and subcontractors while building strong, positive client relationships in a fast-paced environment.

In this role you will answer calls, update the scheduling database, liaise with clients, and contribute to continuous process improvements.

Qualifications

• Minimum 3 year in a similar work coordination role.
• Experience and understanding of construction or maintenance.
• A genuine interest in developing leadership skills and progressing into a leadership role.
• Highly organized with proven ability to manage high volumes of work, meet deadlines and prioritise conflicting priorities and projects.
• Highly developed communication and interpersonal skills.
• A high degree of initiative, takes ownership of issues and demonstrates a 'can do' attitude.
• Current driver's license.

Responsibilities

• Answering calls – first point of contact for scheduling.
• Liaising with clients to understand service requirements and updating scheduling contacts to ensure requests are met.
• Maintaining the scheduling database by ensuring job details are updated regularly and scheduled services are undertaken.
• Liaising with management regarding jobs and being proactive in providing solutions and resolutions where possible.
• Managing the updating of all scheduled works and further works.
• Updating, investigating and following up job queries/ gathering of information to ensure scheduling team have all available information.
• Step into a leadership capacity when required, supporting the coordination and direction of the scheduling team.

Skills

Scheduling coordination

Communication skills

Team player / autonomous

Tools

MS Office

Job description

An exciting new opportunity has opened within our head office for a driven, highly organized team player. In this fast‑paced, high‑volume environment, you'll take the lead in coordinating scheduled works and project requests, working closely with trades and subcontractors while building strong, positive relationships with our clients.

Key responsibilities

Answering calls – first point of contact for scheduling

Liaising with clients to understand service requirements and updating scheduling contacts to ensure requests are met

Maintaining the scheduling database by ensuring job details are updated regularly and scheduled services are undertaken

Liaising with management regarding jobs and being proactive in providing solutions and resolutions where possible

Managing the updating of all scheduled works and further works

Updating, investigating and following up job queries/ gathering of information to ensure scheduling team have all available information

Step into a leadership capacity when required, supporting the coordination and direction of the scheduling team.

About you

Minimum 3 year in a similar work coordination role

Experience and understanding of construction or maintenance

A genuine interest in developing leadership skills and progressing into a leadership role

Highly organized with proven ability to manage high volumes of work, meet deadlines and prioritise conflicting priorities and projects

Highly developed communication and interpersonal skills

A high degree of initiative, takes ownership of issues and demonstrates a \"can do\" attitude

Experience using a variety of computer software packages including MS Office

Team player that can also work autonomously

Current driver's license

Be willing to undergo a Police Check and hold/be willing to obtain a Blue Card

About us

Proudly family owned and operated, Mathiou Services has grown into a trusted name in building and maintenance, with our head office located in Burleigh. We're committed to providing exceptional service across everything we do—from carpentry and repairs to gardening and landscaping.