Pharmacy Retail Training Specialist

Sigma Healthcare Limited; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Sigma Healthcare Limited is seeking a Training Coordinator based at the Preston Support Office to help coordinate and deliver face-to-face training, and to create practical learning resources for store teams. You will partner with suppliers and internal stakeholders to identify learning needs, evaluate outcomes and strengthen in-store performance and customer experience.

The role requires a minimum of three years in pharmacy retail, strong presentation skills, and excellent written and verbal

Qualifications

• A minimum of three years’ experience in pharmacy retail.
• Professional experience in the healthcare industry.
• Strong presentation skills and confidence delivering training and information sessions to small and large audiences.
• Highly developed written and verbal communication skills.
• Strong organizational, planning and time management skills, with a high level of attention to detail.
• The ability to work autonomously and contribute effectively within a team.
• A proactive approach, willingness to learn and the ability to remain calm under pressure.
• An adaptable, flexible approach to changing priorities and stakeholder needs.
• Microsoft Office Suite skills and experience with SharePoint will be highly regarded.

Responsibilities

• Assist in the coordination and delivery of the face-to-face training programs with suppliers, educators and internal teams.
• Develop engaging training materials and practical resources that build product knowledge and sales capability.
• Partner with Marketing, Buying and other stakeholders to identify learning needs and address knowledge gaps.
• Align training content with commercial objectives and opportunities to improve in-store sales performance.
• Build strong supplier and educator relationships to plan and facilitate product education initiatives.
• Analyse sales data, performance metrics and training outcomes to evaluate program effectiveness.
• Use feedback and results to improve future training and provide actionable recommendations to internal teams and suppliers.
• Maintain effective relationships with stores and colleagues across the business, sharing information and supporting team priorities.
• Follow company policies and workplace health and safety requirements, taking reasonable care of your own and others’ wellbeing.

Skills

Presentation skills

Communication

Organization

Time management

Autonomy

Adaptability

MS Office

SharePoint

Tools

MS Office

SharePoint

Job description

Sigma Healthcare Limited is seeking a Training Coordinator based at the Preston Support Office to help coordinate and deliver face-to-face training, and to create practical learning resources for store teams. You will partner with suppliers and internal stakeholders to identify learning needs, evaluate outcomes and strengthen in-store performance and customer experience.

The role requires a minimum of three years in pharmacy retail, strong presentation skills, and excellent written and verbal