Hybrid Clinical Services Admin Assistant (Pharmacy)

Sigma Healthcare Limited; Melbourne; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Annual salary reviews

Flexibility: work from home one day a‑

Parental leave - paid

Job summary

Sigma Healthcare Limited is seeking a Clinical Services Administrator Assistant based at the Preston Office. You will coordinate and administer clinical pharmacy services across the retail network, processing claims, handling inquiries and supporting programs to keep services running smoothly.

You will work closely with pharmacy teams and stakeholders, maintaining reports and documents, while contributing to policy updates and service improvements.

Qualifications

• Experience in an administration or customer service-focused role.
• Clear, friendly written and verbal communication skills.
• Strong organisational skills and the ability to manage competing priorities and deadlines.

Responsibilities

• Assist with the implementation, administration and monitoring of clinical pharmacy services across the retail pharmacy network.
• Support accurate and timely lodgement of clinical pharmacy services claims.
• Monitor the team inbox, respond to stakeholder enquiries and escalate matters when needed.
• Prepare spreadsheets, reports, correspondence, meeting minutes and other administrative documents.
• Help maintain clinical services policies, procedures, guidelines and reporting tools.
• Coordinate administrative activities for professional pharmacy programs and initiatives.
• Provide administrative support for projects, contracts, invoicing, appointments and record keeping.
• Work with pharmacy teams and internal and external stakeholders to follow up tasks and support service improvements.

Skills

Administration

Customer service

Organisational skills

Communication skills

IT skills

Tools

Spreadsheets

Job description

Sigma Healthcare Limited is seeking a Clinical Services Administrator Assistant based at the Preston Office. You will coordinate and administer clinical pharmacy services across the retail network, processing claims, handling inquiries and supporting programs to keep services running smoothly.

You will work closely with pharmacy teams and stakeholders, maintaining reports and documents, while contributing to policy updates and service improvements.