Pharmacy Team Leader: Frontline & Customer Experience

CW Retail Services Pty Ltd; Mayfield; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Recognition programs

Employee Assistance Program (EAP)

Awards and celebrations

Job summary

Sigma Healthcare is hiring a Retail Coordinator for our Mayfield NSW pharmacies. This hands-on leadership role supports day-to-day front-of-pharmacy operations, guiding staff and ensuring exceptional customer service.

You will supervise frontline team members, uphold service standards, and assist with pharmacy workflows and stock management to drive sales and KPIs. This role suits an experienced senior pharmacy or retail professional seeking growth.

Qualifications

• Experience as a senior pharmacy assistant or retail professional.
• Certificate III in Community Pharmacy or Retail highly regarded.

Responsibilities

• Supervise frontline team members and support store operations.
• Assist with pharmacy workflows and customer service.
• Manage stock levels and store presentation; support promotions.

Skills

Customer service

Team supervision

Leadership

Pharmacy/retail knowledge

Education

Certificate III in Community Pharmacy

Job description

Sigma Healthcare is hiring a Retail Coordinator for our Mayfield NSW pharmacies. This hands-on leadership role supports day-to-day front-of-pharmacy operations, guiding staff and ensuring exceptional customer service.

You will supervise frontline team members, uphold service standards, and assist with pharmacy workflows and stock management to drive sales and KPIs. This role suits an experienced senior pharmacy or retail professional seeking growth.