Clinical Pharmacy Services Coordinator - Hybrid Work

Sigma Healthcare Limited; Melbourne; Hybride; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Flexible work options

Work from home 1 day/week

Shuttle bus for commuting

Onsite canteen

Paid parental leave

Employee Assistance Program

Staff discounts

Résumé du poste

Sigma Healthcare is seeking an organized administrator to coordinate clinical pharmacy services across our Preston-based network. You will process claims, handle inquiries, prepare reports and support program delivery as part of a collaborative team.

Responsibilities include maintaining policies, updating reporting tools and liaising with stakeholders. The role offers flexible work options, plus a supportive environment focused on growth and service quality.

Qualifications

• Experience in an administration or customer service-focused role.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Clear, friendly written and verbal communication skills.

Responsabilités

• Assist with the implementation, administration and monitoring of clinical pharmacy services across the retail pharmacy network.
• Support accurate and timely lodgement of clinical pharmacy services claims.
• Monitor the team inbox, respond to stakeholder enquiries and escalation matters when needed.
• Prepare spreadsheets, reports, correspondence, meeting minutes and other administrative documents.
• Help maintain clinical services policies, procedures, guidelines and reporting tools.
• Coordinate administrative activities for professional pharmacy programs and initiatives.
• Provide administrative support for projects, contracts, invoicing, appointments and record keeping.
• Work with pharmacy teams and internal and external stakeholders to follow up tasks and support service improvements.

Connaissances

Administration experience

Customer service

Organisational skills

Communication

IT skills

Outils

MS Excel

MS Word

Reporting tools

Description du poste

Sigma Healthcare is seeking an organized administrator to coordinate clinical pharmacy services across our Preston-based network. You will process claims, handle inquiries, prepare reports and support program delivery as part of a collaborative team.

Responsibilities include maintaining policies, updating reporting tools and liaising with stakeholders. The role offers flexible work options, plus a supportive environment focused on growth and service quality.