Pet Cremation Area Manager - Compassionate Collections Lead

InvoCare; Brisbane; On-site; AUD 70,000 - 90,000; Part time

Benefits offered by this job

Reward and recognition programs

Induction and training programs

Well designed and fitted locations

Networking opportunities

Birthday and paid parental leave

Employee Assistance Program

Job summary

InvoCare’s Pets in Peace unit in Queensland seeks an Area Manager to coordinate compassionate pet collections for cremation. You will work to provide comfort to grieving families, handling pets with dignity and ensuring timely transport to facilities.

This casual, on-site role requires empathy, clear communication, and the ability to lift up to 25 kg. A full driver’s license and readiness for medical/Q-Vax assessments are essential.

Qualifications

• Demonstrate empathy and compassionate approach to families in distress.
• Strong communication and exceptional customer service skills.
• Ability to stay organized and work with attention to detail.
• Comfort with handling deceased pets in a respectful, professional manner.
• Physical ability to lift up to 25 kg and operate in a safe manner.
• Must hold a full Driver's License with no restrictions.
• Willing to complete medical assessment and Q-Vax as part of recruitment.

Responsibilities

• Carry out pet collections from veterinary clinics and homes with care and dignity.
• Return pet ashes to clients at homes or clinics.
• Ensure compliance with system requirements and maintain accuracy.
• Keep vehicles and work areas clean and well-maintained.
• Navigate daily runs efficiently in line with run requirements.
• Be available for overtime and weekend shifts as required.

Skills

Empathy and compassion

Excellent communication

Customer service

Strong organizational skills

Professional handling of deceased pets

Ability to lift up to 25 kg

Full driver's license

Willing to undergo medical/Q-Vax

Job description

InvoCare’s Pets in Peace unit in Queensland seeks an Area Manager to coordinate compassionate pet collections for cremation. You will work to provide comfort to grieving families, handling pets with dignity and ensuring timely transport to facilities.

This casual, on-site role requires empathy, clear communication, and the ability to lift up to 25 kg. A full driver’s license and readiness for medical/Q-Vax assessments are essential.