Area Manager - Pet Cremation Services

InvoCare; Australia; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Reward and recognition programs

Induction and training

Modern, well-equipped locations

Networking opportunities

Birthday and paid parental leave

Employee Assistance Program

Diversity and inclusion

Job summary

InvoCare’s Pets in Peace division seeks an Area Manager to coordinate compassionate pet collections for cremation. You will manage home and clinic pickups, ensure dignified handling of remains, and deliver ashes to clients with empathy.

The role requires a full driver’s license, ability to lift up to 25kg, and a commitment to high standards of care. Overtime and weekend work may be required, based on load and demand.

Qualifications

• Passion for helping others during difficult times.
• Compassion for animals and emotional intelligence.
• Excellent customer service and clear communication.
• Strong organizational skills and ability to work in a clean, tidy environment.
• Ability to lift up to 25kg and handle deceased pets respectfully.
• Full driver’s license with no restrictions.
• Willingness to undergo medical assessment and Q-Vax.

Responsibilities

• Carry out pet collections from veterinary clinics with respect and dignity.
• Collect pets from owners' homes.
• Return pet ashes to clients at home or in clinics.
• Review and fulfill system requirements with attention to detail.
• Maintain vehicle and work areas to high standards.
• Navigate daily runs efficiently according to run requirements.
• Overtime and weekend availability as required.

Skills

Compassion for animals

Communication skills

Organisational skills

Lifting 25kg

Driver's license

Customer service

Job description

InvoCare’s Pets in Peace division seeks an Area Manager to coordinate compassionate pet collections for cremation. You will manage home and clinic pickups, ensure dignified handling of remains, and deliver ashes to clients with empathy.

The role requires a full driver’s license, ability to lift up to 25kg, and a commitment to high standards of care. Overtime and weekend work may be required, based on load and demand.